What is duty of care? (2024)

Have you been hurt because someone else was negligent?

You may be able to claim compensation under Public Liability Law, if your injury happened because another party breached their duty of care towards you.

A duty of care is a legal obligation (that we all have) to take reasonable steps to not cause foreseeable harm to another person or their property.

When is a duty of care breached?

A duty of care is breached when someone is injured because of the action (or in some cases, the lack of action) of another person when it was reasonably foreseeable that the action could cause injury, and a reasonable person in the same position would not have acted that way.

Find out if you have a public liability claim.

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Common examples of a breach in duty of care

Slips, trips and falls

A slip, trip or fall can happen to anyone and often there’s no-one else at fault. However, if you’ve been injured because of someone else’s carelessness it may be possible to seek compensation.

Some common examples of slips, trips and falls that you may claim compensation for if they result in injury are:

  • Tripping on a poorly maintained and uneven footpath or tiled walkway
  • Falling down a flight of concrete stairs that are wet, slippery and badly lit in a hotel
  • Slipping on a wet floor in a shopping centre.

Read more on our blog: The Grape of Wrath: Slips and Falls in Public Places

Premises liability

Landlords or occupiers of premises (the person who has control over a premises, if not the owner) have an obligation to take reasonable care to maintain and repair premises so as to avoid injury or damage to those who use the premises.

A landlord has a duty to ensure that a premises is reasonably fit for the purpose for which it is used and to keep the property in reasonably maintained. A landlord is not, however, required to ensure a property is at all times perfectly safe.

Dog bites and dog attacks

If a dog attacks or bites a person or other animal, the owner can be prosecuted for an offence and fined. Higher penalties apply in cases involving restricted breeds of dog or dogs previously declared dangerous. In extreme cases a prison sentence can be imposed, which can be as much as 10 years if the attack results in the death of a person. If the dog was with someone other than the owner at the time of the attack, both that person and the owner can be prosecuted. It's also a criminal offence to allow a dog to rush at or chase a person.

Read more on our blog: What is Australia's Most Dangerous Animal?

Theme park accidents

A person running an amusem*nt venue or theme parks has an obligation to take reasonable care to maintain and repair the premises and equipment to avoid accidents resulting in injury or damage to those using the venue. An amusem*nt venue operator will not be held liable for all accidents that occur on its premises, however. They can only be liable for an accident where they have been negligent.

Aviation accidents

The aviation industry is heavily regulated to ensure the highest safety standards. Aviation law is complex as it is governed by numerous international conventions as well as domestic legislation. Generally, a commercial air carrier is liable for any physical injury suffered by a passenger in any accident which takes place on board the aircraft or in the course of any of the operations of embarking or disembarking from the aircraft.

Your entitlements

When a duty of care is owed to a person, and it is breached resulting in injury or damage, the injured person can sue the person who breached the duty of care for damages, which can include:

  • Compensation for pain and suffering, and loss of enjoyment of life caused by physical injury, psychological injury or both

  • Past loss of earnings

  • Loss of future earnings or loss of earnings if your capacity to work is affected

  • Past and future medical and related treatment and care expenses

  • The past and future costs associated with the care you have been provided by loved ones on a voluntary basis (for example if a family member gives up their time to provide care and assistance to you while you are incapacitated)

  • Past and future damages for the loss of capacity to provide voluntary care to dependent(s) (for example if your injury prevents you from caring for someone who depends on you)

Seek legal help as soon as possible

Slater and Gordon’s Public Liability team have over 60 years of combined experience. We'll fight for you during the investigation process as we collect evidence in support of your claim - right through to the commencing of any necessary court proceedings. We'll support you every step of the way to achieve the best possible outcome.

We specialise in a variety of complicated public liability disputes and have a wealth of experience in many types of public liability claim.

We can help you by:

  • Letting you know whether or not you have a public liability claim

  • Gathering evidence to prove fault and wrongdoing

  • Obtaining all your relevant medical material and medical reports to best support your claim

  • Helping you prove that your injury is significant enough to enable you to claim compensation for your pain and suffering

  • Helping you through the medical examination process

  • Thoroughly preparing your case and representing you at trial

  • Helping you to prove your case so you can receive compensation for your injuries

  • Advising you every step of the way so that you fully understand the public liability process

What is duty of care? (1)

No win no fee means that you will not be liable to pay legal costs unless your case is successful.

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What is duty of care? (2024)
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