If you wish to update your MZD/Mazda Connect FIRMWARE yourself, this is the thread for you, all the info you need is on this Page 1, it is very easy..please See 7 below if you have questions you want answered, just make sure you install the correct OEM Firmware for your country..
NOTE: This Page 1 is colour coded and colour numbered to make it easier to locate & find, please read this information and numbered titles, it is easy to read and perform these updates.
...URL's or Downloads Links are in light blue...
1. What is my existing Connect Firmware # in use right now?.
2. Update: 'How To Install Instructions' (PDF) and YT Video.
3. Official MAZDA/MZD CONNECT Firmware Download Links.
4. Gracenote Music Title Database File Download Links.
5. Mazda/MZD Connect + Navi-extra's + Bluetooth OEM Support Links.
6. HARDWARE and FIRMWARE CAUTIONS.
7. HELP US to HELP YOU..See below.
These files are the exact Firmware Files your Mazda Dealer use.
Self or Owner updating of Connect or Music Database Firmware does not void your new car warranty.
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1... How Do I know what current 'Versions Of Firmware #' I have installed in my car with Mazda-MZD Connect right now?
Touch this on your cars Connect LCD Screen to reveal.
Connect Touch-Screen ON; touch "Settings" icon (far right); Then far right Folder Tab '>>' touch it a few times to 'System' Folder; finger scroll to bottom of page touch "About"; touch "Version Information";
See the three Version of Firmware Type + Numbers listed on
your cars Dashboard Connect LCD Screen (EU here is an example)..
* OS Version is 56.00.513 EU N *
* Music Database Version is 00.05.000 *
* Fail Safe Version is 56.00.513 *
Note: The N after the firmware 'type' means the 'SatNav' protocol that being the NNG brand.
(JP firmware has 'SatNav' protocol M by Matsukone only used for/in Japan).
Note: Earlier Versions of Firmware may not show any 'type' or letters after the numbers on your touch-screen, until a later update has been installed, be careful if there are no alpha letters after the firmware numbers that you do install the correct type for your Country, do not guess it, ask here if you are not certain.
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Firmware 'usage' for Mazda Connect or MZD Connect is the same for all Skyactiv Mazda Models:
Like:: Mazda 2 (DJ) + Mazda 3 (BM#,BN) + Mazda 6 (GJ*,GL) +
Mazda CX-3 (DK) + Mazda CX-5 (KE*,KF) + Mazda CX-9 (TC) + MX-5 (ND).
* Can NOT be used with TomTom systems up to including 2015 Model Year.
# Mazda 3 Below 31?, if YES update with 31.00.100A UNIVERSAL FIRST, then must update again with Version 59 or latest.
Remember to use the correct Firmware type for your Country..
NA is for North America, USA, Canada, Mexico ONLY.
EU is for Europe, UK, Germany, France, Spain, Italy, Russia. etc.
ADR is for Australia/NZ/Thailand/Philippines/South Africa-America/Oceania.
JP is for Japan ONLY.
Mazda Connect FIRMWARE is the basic operating system of MZD or Mazda Connect, it does not contain Navigation Map Updates (See 5.2) or Music Database Updates (See 4..).
What all Firmware updates do is fix known problems with the operation of Connect, like Bluetooth or Wi-Fi poor connection, or screen freeze problems, or features which may not work as they should, EVERY Firmware Update (a higher numbered string) is an improvement over the one installed in your car right now.
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IF you want to hack and or to change the factory UI settings via SSH then please post your questions and info in the correct THREAD, not here.
*****THIS THREAD IS NOT FOR HACKING ADVISE*****
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2... Mazda/MZD Connect UPDATE Instructions :
WARNING: Mac (Apple) computer OS for doing updates are not recommended by Mazda Tech because of Mac's 'hidden files' on the USB content and other user issues. Mazda only recommends Windows PCs, and small size 2.0 Flash Drives of 8 GB.
If you want to update your Connect yourself you need no other firmware editions apart from what is listed below.
2.1. Follow the PDF Instructions in 'link' BELOW EXACTLY..
:shocked013:DO NOT RE-BOOT CONNECT DURING THE TWO FILE INSTALL.:shocked013:
2.2. Download 2 files to a PC first (desktop) See 3... below, then Copy and Paste each file to your clean/formatted USB flash drive (must be 2.0 version and FAT32), do not Drag and Drop the .UP files as 'KB' (packets) can be lost and therefore the install and update will not be successful.
2.3. Shown are the correct 'KB' size of each file, make sure that the file you download is the exact same file size in 'KB', if smaller or larger then it is corrupt and you will need to delete, and download again (this is rare, just make sure your copy is correct KB size on the USB Flash Drive).
2.4. In the end the files MUST BE in a .UP format, DO NOT 'Compress' or '.ZIP' these files to your flash drive. The Cars CMU is only seeking the .UP files.
2.5. CRITICAL: Ignition OFF, REMOVE Navi ''SD Card'' BEFORE you start any Firmware Updates.
2.6. Shut Down your Smart Phone (turn it off), plus any Wi-Fi Routers, Wi-Fi and BlueTooth Devices while updating the cars CMU Firmware.
2.7. CRITICAL: That you Do Not let your car go into automatic 'sleep/off mode', press your Brake and or Clutch Pedal every 15-20 minutes to keep Amber 'ACC' Light ON Push Button Start Switch On, use a loud bell Egg Timer set for every 20 mins.
Do Not Start Car or have car engine running while updating firmware.
Do Not have any other accessories on or running, like fan blower, headlamps, Air Conditioner.
2.8. CRITICAL: When finished both Firmware Updates, TURN Cars Ignition OFF, Reinsert Navi SD CARD, (SD CARD side Lock Tab MUST be Un-Locked) and then start car.....
2.9. Before attempting to re-pair a smart phone to the updated system, first must Delete MAZDA from the list of Bluetooth devices in your phones BT Settings that was formerly paired with old Connect. If not Deleted prior to introducing 'phone' it will not be able to be paired with the updated Connect system because the phone may not overwrite it's existing or old Bluetooth link.
Note: Blank screens (black and white) are displayed momentarily during the updates process. It can take up to 5 minutes before the re-flashing process moves to the next visual screen.
Do not panic or turn off.
2.9.1 If you are seeing the following on Connect Screen after Firmware Update and after inserting SD Card and starting car..."Your Mazda is not equipped with a navigation system. However, an integrated navigation system is available through your Mazda dealer as a Genuine Mazda Accessory"...This means you MUST update SD Card and Maps Via new Mazda Toolbox 4.2.2 See 5.2 below..
Fault: You may experience the Connect infotainment system shutting down within a few minutes after the ignition is turned on, and then will not reboot.
It will only reboot after the ignition is turned off and then back on again. This is caused by an internal malfunction of Connectivity Master Unit (CMU) hardware and will need replacing, it is a known CMU hardware defect, nothing to do with the Firmware updating process...see you local Mazda Dealer to renew CMU hardware.
2.9.2 Last Resort: If you have a non responsive Mazda/MZD..
RESTORE ALL FACTORY SETTINGS - BLACK TOUCH-SCREEN :
Use this option if something goes wrong during Firmware Updating
and or you have an unresponsive black or blank touch-screen,
this will NOT work if you already had any Hacks or non OEM Tweaks previously installed.
Put car into Amber 'ACC' Light ON (Accessory Mode)Do Not Start Engine.
Wait 30 seconds for Connect to settle as you can not see the touch-screen
as it is blank or black.
Perform these setting inputs *below precisely as you are flying blind..
IF you make an input error you must turn off ACC system and power
down car See 5.4 below and do #1 to #3, and then repeat setting input process * again.
*PRESS "Home Button" above Commander Knob ONCE.
*TURN Silver Command Wheel 2 clicks to the Right.
*PRESS Down on Commander Black Knob ONCE.
*SLIDE-PUSH move Commander Knob 6 times to the Right.
*TURN Silver Command Wheel 5 clicks to the Right.
*PRESS Down on Commander Black Knob ONCE.
*TURN Silver Command Wheel 1 click to the Right.
*PRESS Down on Commander Black Knob ONCE.
After awhile the loading of screen and MAZDA logo should occur.
If Black Touch-Screen continues you will need your CMU hardware replaced.
A normal system boots up automatically by itself when car is on ACC or started.
The above Factory Reset can also be done via Touch-Screen if
it is working OK (not black). Also recommend this Factory Reset IF you have Tweaks installed Before you install updated Version 59 or higher Firmware
Specific Thanks goes to aleko
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2.1 Mazda/MZD Connect Firmware UPDATE Instructions 2016 in PDF :
https://goo.gl/svlVVQ
2.1.1 YouTube Video- How to Update CMU Firmware...(guide only, use critical instructions above).
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3... FIRMWARE (BM) MAZDA 3 ONLY: See 1... above for your 'Version'.
Only if Firmware Version in 2014 BM Mazda 3 is below V31 like 25,28 or 30.
First you MUST update to version 31.00.100A, run it. Stop.
Then MUST update AGAIN with your country local Version V59 or latest.
This is called a two step update and you should reserve about 1.5 hours for this process.
3.1 FIRMWARE:
UNIVERSAL only for all BM Mazda 3, only use if car is currently below V31.
U-NA 31.00.100A Failsafe :6,791 KB
https://goo.gl/zqs3ku
U-NA 31.00.100A Reinstall :882,480 KB
https://goo.gl/zNgeWz
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3... LATEST DEALER FIRMWARE:
CHANGELOGs are rarely provided by Mazda for Dealers/Owners.
3.2 FIRMWARE: Australian Design Rules: or (4A):**
ADR 4A – Used For Australia + New Zealand + Central/South America + South Africa + Thailand + Philippines + Taiwan + Vietnam + Malaysia + Oceania.
ADR 56.00.513C Failsafe :6,850 KB
https://goo.gl/8IW4eM
ADR 56.00.513C Reinstall :1,853,075 KB
https://goo.gl/L59rpf
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3.3 FIRMWARE: Europe:**
EU - Used For United Kingdom + Russia + Germany + France + Italy + Greece + Poland + Portugal + Spain + Netherlands + Austria + Switzerland, + Denmark.
EU 59.00.443C Failsafe :6,865 KB
https://goo.gl/Mx7lzs
EU 59.00.443C Reinstall :2,275,385 KB
https://goo.gl/5t5Mji
CHANGELOG link for EU 59 Not available.
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3.4 FIRMWARE: North America:
NA - Used For USA + Canada + Mexico, ONLY.
NA 59.00.441A Failsafe :6,864 KB
https://goo.gl/t5LSBF
NA 59.00.441A Reinstall :882,048 KB
https://goo.gl/3cyicQ
CHANGELOG link for NA 59 Click on this Link \/
http://mazda3revolution.com/forums/1869978-post26.html
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3.5 FIRMWARE: Japan:
JP - Used For Japan, ONLY.
JP 59.00.445 Failsafe : "No Copies"
url space reserved
JP 59.00.445 Reinstall : "No Copies"
url space reserved
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**MZD Connect fails to establish Wi-Fi connection:
Only where Connected Services is used (Live Traffic Information, etc):
For all with ADR or EU only and all Mazda Models up to about December 2015 Production.
MMC has recognised that there is a hardware defect within cars CMU, basically the Wi-Fi and Bluetooth 'antennas' suffer from electromagnetic interference and causes a signal drop out as each antennae are poorly shielded.
The fix is to renew the cars CMU with a modified unit, your Mazda Dealer may say that they will update Firmware first (cheap option), but this will not and does not fix the hardware issue, only replacing the expensive Connectivity Master Unit (CMU) will.
You must complain to Dealer as they will not renew CMU unless you use the paid for subscribed 'Connected Services' feature..(this is not a Recall).
Refer to MMC Japan TSB R006/16 of February 4th, 2016.
TSB .Pdf Here>>
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4... GRACENOTE MUSIC TITLE DATABASE FILE:
See 1 Above to check your current Music Version #.
:shocked013:DO NOT INSTALL AT SAME TIME AS DOING ANY FIRMWARE UPDATE
4.1 FILE:
ADR – 00.07.000 September 2016 :440,262 KB
https://s3.amazonaws.com/visteon/public-gracenote/gracenote_ADR_September2016.up
4.2 FILE:
EU – 00.07.000 September 2016 :290,903 KB
https://s3.amazonaws.com/visteon/public-gracenote/gracenote_EU_September2016.up
4.3 FILE:
JP – 00.07.000 September 2016 :162,930 KB
https://s3.amazonaws.com/visteon/public-gracenote/gracenote_JP_September2016.up
4.4 FILE:
NA – 00.07.000 September 2016 :270,294 KB
https://s3.amazonaws.com/visteon/public-gracenote/gracenote_NA_September2016.up
4.5... Gracenote Music Title Database File INSTALL Instructions:
4.5.1. Copy and Paste the above downloaded .UP file to your clean formatted USB Flash Drive (2.0 FAT, FAT16, or FAT32).
4.5.2. Connect Flash Drive to cars USB Port.
4.5.3. Touch “Settings” on the vehicle’s main display screen.
4.5.4. Scroll right and touch the “System” tab.
4.5.5. Touch “Music Database Update”.
4.5.6. The system will ask you if you would like to search for an update package for the Music Database on your USB device. Touch “Search”.
4.5.7. The system shows your current Music Update version and lists other updates available on your USB device. Touch the newest update.
4.5.8. The system displays the version of the Music Update currently installed on your system and asks if you want to install the Music Update version you selected in step 7. Touch “Install or Update”.
4.5.9. One may see several System Warning Screens just touch 'Next' for everyone of them.
4.5.10. The update may take several moments. Once completed, the system will display that the update was successful, and instruct you to restart the vehicle for the changes to take effect. Restart the vehicle.
4.5.11. USB Flash Drive can be safely removed from the vehicles USB port.
4.5.12. Install Update Process Instructions also in PDF file below.
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5... MAZDA/MZD CONNECT (OEM) Support and Information HERE:
Mazda's official Links for using Mazda/MZD Connect and Handsfree SUPPORT.
After the page has loaded select your Language and click on red 'Submit' button, Select your Vehicle Build Options from drop down list (Handsfree support is also listed in some regions).
Mazda Infotainment
Many sub headings with relevant information and FAQ blue button on far right of page.
5.1 Navigation::
NNG is the SatNav supplier for Mazda system, Naviextras is used by many car brands...Here is Mazda link for 'Naviextras' help.
https://mazda-row.naviextras.com/shop/portal/
After page has loaded select your 'Current Language' blue button drop down list (top right).
You must Register and 'Log in' to use the Mazda Toolbox for PC desktop Navi-Maps Updates for cars Navigation 'SD Card'.
Also see SUPPORT.
5.2 'SD CARD' Update + Map Updates via Mazda Toolbox on your PC::
Mazda Toolbox Download for PC:: (.exe file, you MUST Install on a PC)
For SD Card Map Updates, the Testing Of, and SD Card Backup:
Also used for optional buying "Extras" associated with "*Connected Services" where you pay for Map Updates after the new car warranty Free Updates has expired and or for other Traffic Information Service purchases.
https://mazda-row.naviextras.com/shop/portal/downloads
Note: If your PC with Mazda Toolbox does not recognise your 'SD Card', make sure your Firewall and or Antivirus is turned off for SD CARD Navi Map Updates and other services, (or whitelist the Mazda Toolbox program).
Note: There can also be durability/reliability issues with early made
Mazda 'SD Cards', see Mazda Dealer if you are experiencing persistent Sat Navigation problems, you may need a new class Mazda SD Card.
SD Card + Map updates need a stable PC and stable internet connection file size download is over 4 GB. So it can take some time (hours) depending on your internet bandwidth. WARNING: Do Not remove Navi 'SD Card' from PC slot or shut down connection until update process is 100% completed. Otherwise you will corrupt expensive
SD Card. Remember later with new Mazda Toolbox 4.2.2
.
5.3 “Invalid SD Card” is displayed on the center LCD display::
'Invalid SD Card' displayed on the LCD display when there is a malfunction (like unauthorized modification, hard core failure, etc.) with the SD Card.
This error message may also be displayed when the SD Card is up-dated or replaced. This cause may also be the CMU is not reading the SD Card as old details are still in cache See 5.4.
5.4 Put the CMU into a sleep condition this way..:
1. Roll up all windows.
2. Set Ignition OFF, exit car, shut and then LOCK all doors.
3. Walk away and wait for 5 minutes, after this period all stand-by info in cache is erased.
4. Enter car and put Ignition to ACC mode and verify 'Invalid SD Card' has gone.
5. Be aware that sometimes your cars location can disrupt 'GPS Signal', like car is locked in steel garage, or next to tall building or overhead power lines, move car into open space.
* Not all Countries offer, or use, or have OTA "Connected Services" through cars CMU Wi-Fi.
5.5 BLUETOOTH Hands-Free issues and support::
Some owners may be experiencing Bluetooth/Hands Free problems with their Connect System.
Here are some Links where you can check to see if your device (smart-phone) is compatible with Mazda/MZD Connect.
Also Mazda TSB from North America on these issues, in some cases you may have a hardware defect and could be covered under new car warranty for replacement part.
ALWAYS CHECK FIRST IF YOUR PHONE IS COMPATIBLE see LINKS:
USA Mazda Connect
CANADA Mazda Connect
Australia MZD Connect - Mazda Australia
EU MZD-Connect
North America Technical Service Bulletin on Bluetooth Issues.
5.6 SPEED RESTRICTION DISABLED::
Click link here to see how to disable the Touch-Screen Speed Restriction
without any Hacking or SSH tweaking.
http://mazda3revolution.com/forums/1900705-post65.html
NOTE: OEM ''SPEED TOGGLE'' Disable for Touch Screen Speed Restriction use can not be performed on Mazda's with Firmware Versions 56.00.513 or ABOVE (like 58 or 59) installed, regardless of Country or Region, IF you are currently BELOW any of those versions like 56.00.240 or 55.00.760 you can do this OE tweak, and then later upgrade without losing these settings. See link above for more info.
UPDATE: There appears to be no user consistency with firmware #, I suggest you try the disable method first and IF it does not work after about 4 attempts then a rollback is your only other option. One thing is certain anyone on version 59 can not successfully do this 'speed toggle' disable at all. WARNING::shocked013: If your Mazda was born with ANY Type of 59.00.xxxx or above out from Mazda factories DO NOT Roll Back to any earlier Versions.
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6... HARDWARE and FIRMWARE CAUTIONS:
When Installing a used CMU's and or used TAU's and other Mazda/MZD Connect Hardware:
When Installing Firmware from or meant for a different Country or Region:
When Shipping your Mazda for on road use within another new country:
6.1 Remember Navi 'SD Card' is locked to cars original CMU and VIN Number after brand new and original cars 'SD Card' has travelled more than 100 Kilometres or 62 miles.
NNG Navigation will not work if SD Card is removed and installed in another Mazda Connect system meant for another Mazda.
There is a SD Card Navi-Hack available in this forum.
6.2 Tuner (TAU) Radio spectrum frequencies (AM:FM) and coverage differs greatly between many countries which may not be tune-able after using a non compliant Mazda TAU (Tuner Amp Unit) originally installed and used for and in another country:
North America uses DRM and HD Radio along with XM Satellite Radio Spectrum's.
Europe and ADR use DAB, DAB+ and HD Radio with alternative frequencies.
EU and ADR does not have or use subscribed XM Satellite applications included in cars Connect hardware and firmware like NA has.
NA does not officially have or use DAB, DAB+ certification as an application.
Yes, you can tune in some live Radio Frequencies, but not all.
Remember MZD/Mazda Connect Firmware is much more than just 'a' Navi, Tuner and a Smart Phone user interface.
Also has user interface on later Mazda's with features like i-Activsense associated with i-Stop, Oil and Fuel maintenance monitors, safety monitoring, and i-Eloop regeneration system just to name a few.
Using NA Firmware meant for a car sold in Europe or ADR does not have this software for Diesel Oil Maintenance Monitoring as NA does not yet sell Mazda Skyactiv Diesels, it also does not have the software UI for Mazda i-Stop, apart from all the other language packs used in Europe and ADR.
JP or Japan Connect Firmware uses Matsukone set up for Navi and other extras not seen in other countries like DVD Player and TV, and the same applies for compatibility hardware.... it is not.
It is not just a simple difference.
6.3 In regard to Navigation (Navi), Maps and Data (Binary) are obviously different.
Yes SD Card can be hacked, however some caution in relation to using latest Mazda Toolbox 4.2.2 for Navi Map Updates after the hacking of Navi SD Card as the new desktop Toolbox update program now checks your cars VIN on SD Card to what is registered against hardware/software and your physical location of Mazda Connect.
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7... HELP US to HELP YOU... Click on this link and see what vehicle information we need from you before you ask questions and so you get the correct fast reply...Click on this Link \/
http://mazda3revolution.com/forums/1870802-post31.html
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