Unitec Wash Select II POS Owner’s Manual (2023)

Wash Select II and

Wash Select II POS

Operations Manual

Unitec

www.StartwithUnitec.com

(443) 561-1200

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WASH SELECT II POS OPERATIONS MANUAL

SOFTWARE VERSION 5.55

This manual provides comprehensive operational procedures for the Wash Select II. In this manual, we will discuss the setup, operation and maintenance of the Wash Select II.

If further assistance is needed, please contact the distributor from which the product was purchased.

When calling for assistance, you must have the following information available:

Wash Select II Serial Number:

Distributor Name:

C O P Y R I G H T

© 2012 Unitec, Incorporated. All rights reserved. No part of this book, including text, screen examples, diagrams, or icons, may be reproduced or transmitted in any form, by any means (electronic, photocopying, recording, or otherwise) without prior written permission of Unitec, Incorporated.

T R A D E M A R K S

Enterlink, Wash Select II, Wash Select II POS, VIP Wash Pass, Customized VIP Wash Pass, VIP Wash Coupons, Unitec, and the Unitec Logo are trademarks, service marks, or registered trademarks of Unitec, Incorporated.

GiveX is the registered trademark of GiveX Incorporated.

CoinCo is the registered trademark of Coin Acceptors, Inc.

All other products, services, and company names are trademarks or registered trademarks of their respective owners.

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W A S H S E L E C T I I

[ T H I S P A G E I N T E N T I O N A L L Y L E F T B L A N K ]

W A S H S E L E C T I I

[ T H I S P A G E I N T E N T I O N A L L Y L E F T B L A N K ]

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Table of Contents

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1 System Overview

1.1 Introduction to the Wash Select II

The Wash Select II is a self-serve unattended automatic car wash entry system designed specifically for the self-serve car wash market. The Wash Select II accepts various forms of payment, interacts with customers at the car wash entrance, and arms the car wash.

1.2 Setup and Operate Modes

The Wash Select II functions in two different modes: Setup and Operate. It can be placed in either mode by using the toggle switch at the top of the CPU board which is located on the inside right wall of the Wash Select II case. While in “Setup” mode, the Wash Select II can be programmed and reports can be viewed using the main display screen or printed using the optional thermal receipt printer. When in “Operate” mode, the Wash Select II allows the customer to purchase four different wash packages using several different methods of payment.

Figure 1. Setup/Operate Toggle Switch Location

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1.3 Customer Interface

The Wash Select II offers many features that allow effective customer interaction, such as large-character daylight readable displays and oversized buttons. As customers approach the entry system unit, they can be greeted with a customized, pre-recorded message*. At the same time, instructions on the main display guide the customer through their choices.

The customer can either select their wash package first, and then insert payment, or insert payment and then select their wash package. Whichever way they choose, the unit will prompt them for either payment or wash package selection. When the customer has paid and selected their wash package, they are prompted to begin the wash by either driving forward, or by pressing the start button and following the wash bay instructions.

Within these basic parameters, there are many options available for you to program to customize your individual customer’s wash experience.

1.4 Wash Select II Features

The Wash Select II car wash entry system provides the features you need in order to most fully profit from your car wash.

1.4.1Standard Features

The Wash Select II standard features provide the full range of services required by an advanced wash entry system:

Mars Bill Validator, which allows acceptance of $1, $2, $5, $10, and $20 bills.

2500 coin capacity change hopper for dispensing U.S. quarters

Acceptance of U.S. quarters via the Slug-buster II single-coin acceptor

One large-character daylight readable main instructional display

Four large-character daylight readable wash selection displays

Ability to store as many as 350 fleet accounts and/or coupon codes

Provides up to four wash packages

Eight programmable wash arming relays

Fault and warning output relays

Pass-codes for easy entry to menus without unlocking the unit

Padlock holes for added security in top and bottom of Wash Select II Case

* Pre-recorded voice messages are included with the purchase of the Speech option package.

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1.4.2Optional Features

In addition to standard features, the functionality of the Wash Select II can be expanded with the purchase of additional optional features:

WashPay Integration – This option allows unlimited house accounts, remote management and reporting via the Internet, and much more. Contact your Unitec Regional Sales Manager for more information.

Credit – This option allows your unit to accept all major credit cards. It includes credit option software, a card reader with interface cable, and a credit transaction modem with power supply and interface cable. In addition, your site will require a dedicated phone line on site, and a Merchant account. With the purchase of this option package, you also receive the Remote Reporting and Paging options as well.

Multi-Coin Acceptance – Featuring an IDX coin acceptor, the Multiple Coin Acceptance option gives your WS II the ability to accept U.S. quarters, $1 coins and as many as four different bimetal tokens through a single coin slot.

Enhanced Fleet Software – This option allows you to increase the number of fleet accounts from 350 to 1000, and provides the ability to use Fleet Accounts at any bay in the wash. This option also allows the ability to use VIP Wash Pass Cards at the entry system, provided you have purchased either the Major Credit Card option or the Card Reader option.

Multi-use Codes - The multi-use codes feature, also known as "bundled wash" and similar to a fleet account, is used to sell a number of uses of a particular wash at a preset price. The customer gets a single code for these uses. The price, the number of uses, the type of wash in the package, and the feature number representing this package are preset in a "template". Once a feature (wash) number is assigned to the package, the sale of a multi-use code is similar to that of a regular code, just ringing up the feature number for the package defined in the template. (POS4000 console is required - no programming or setup is needed at the WSII.)

Speech Option – This option allows the Wash Select II to give voice prompts to the customer. This option includes a speech circuit board and a speaker. The Speech option may be shipped with your unit, or purchased as an upgrade for an existing unit. This option features several different voice prompts including a greeting message (which requires the proximity option), a message asking the customer to make a wash selection, and a message asking the customer to insert money or codes. Detailed information for programming, operation and maintenance of this option can be found in Section 3.6 of this manual.

Proximity Sensor – This option works with the Speech option to sense when customer vehicles approach the unit. When it senses a vehicle, the unit plays the customer greeting.

VIP Wash Pass Cards – With this option you can use magnetically encoded cards for fleet sales. To use this option, your unit must also be equipped with the Enhanced Fleet option and a magnetic card reader. VIP Wash Pass Cards are intended for prepaid fleet sales, and allow you to program a specific amount of washes or a set dollar amount for each account. If the account uses or dollar value becomes low, more washes can easily be added.

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VIP Wash Coupons –VIP Wash Coupons can be used as a great advertising tool. VIP Wash Coupons are printed in magnetic ink to inhibit fraud. Each coupon can be customized with your site name and location on the back in red ink. These coupons can be used to offer discounts or even free washes to your customers.

Card Reader – This option is required to enable the acceptance of VIP Wash Pass cards and Pass cards with the Enhanced Fleet option, and also to accept credit cards with the Credit option.

Thermal Receipt Printer – This option provides the ability to print reports, cash and credit receipts, and customer over payment vouchers. The Thermal Receipt Printer” option is a 27 character high-speed thermal printer. The Wash Select II can detect printer problems and alert the operator via the warning relay output, a page, alarm status on the configuration report, or upon login for remote reporting.

Paging – This option allows you to enable up to six different pagers of three different types (numeric, text or voice/tone). The paging option requires you to have purchased the Paging option or the Credit option. When equipped with the Paging option, the Wash Select II can send an error message to your pager or cell phone.

Remote Reporting – With the Remote Reporting option, you will be able to access your Wash Select II unit’s reports using a PC. This feature is available as a separate option, or is included in the Credit option.

GiveX – This option allows the Wash Select II to accept the proprietary GiveX gift card across multiple car wash sites using a dialup network. The Credit option is also required to accept GiveX cards.

Multi-Unit Fleet – The Wash Select II multi-unit fleet upgrade feature enables the sharing of fleet accounts generated at a Master unit for use at any bay in your system, including the Master. This option does not require, and is not compatible with the POS4000 option.

POS4000 – This separate unit produced by Unitec provides the ability to sell and share codes from a C-Store.

Remote POS4000 – This is a WIRELESS POS unit produced by Unitec that provides the ability to sell and share codes from a C-Store or other business. The unit issues an encrypted code that is decrypted by the Wash Select II when the code is redeemed.

External Fleet – This option allows the use of third-party cashless card systems, such as eWash, ExpressKey, and WashCard.

Security Alarm – This option adds an alarm to the WSII that monitors the door for unauthorized entry, and a shock sensor for detecting attempted vandalism. When triggered, a siren will sound from 1-60 minutes, a message will display and print on the POS4000 controller in the store (if equipped),and a page will be sent (if configured for paging).

Barrier Gate – With the purchase of this option, the Wash Select II can be integrated with a gated system to control the flow of cars into either attended or unattended tunnel washes. Sites with multiple lanes will require the installation of the gate controller as well. For more information, see the Unitec Gate Controller for Multi-Lane Applications Install Guide.

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2 System Configuration and Operation

The Wash Select II configuration menus provide the ability to customize your unit to interface with your site-specific options, wash equipment, and marketing plans. The following sections provide configuration procedures for each of the available menu functions.

2.1 Reporting Menu

The Reporting menu allows you to access, view, and print (if the thermal printer option has been purchased) system reports from the Wash Select II. This section will help you use and understand the reporting menu functions.

2.1.1Configuration Report

The configuration report shows the most up to date configuration of the system. These are the settings that can be configured while in setup mode. They are categorized on the report based on their typical use. As explained above, the report can either be viewed online or printed. For the most complete reporting, the printed report is recommended.

1.Using the toggle switch at the top of the CPU board, place the Wash Select II in setup mode by moving the switch toward the back of the Wash Select II case. (The CPU board is located on the inside right wall of the Wash Select II case.)

2.Using the (3) key to scroll forward and the (1) key to scroll back, scroll through the main menu until the "Reporting" option is displayed. Press the (*) key to enter. (This should be the first option displayed.)

3.The first option displayed will be "Print Config." Press the (*) key to print the "Configuration Report."

1.Using the toggle switch at the top of the CPU board, place the Wash Select II in setup mode by moving the switch toward the back of the Wash Select II case. (The CPU board is located on the inside right wall of the Wash Select II case.)

2.Using the (3) key to scroll forward and the (1) key to scroll back, scroll through the main menu until the "Reporting" option is displayed. Press the (*) key to enter. (This should be the first option displayed.)

3.Using the (3) key, scroll forward through the "Reporting" menu until the "View Config" option is displayed. Press the (*) key to view the configuration report. Use the (3) key to scroll through the configuration report.

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2.1.2Accounting Report

The Accounting Report provides a list of transactions made on the Wash Select II. For more details and a sample Accounting Report, see Appendix B.

1.Using the toggle switch at the top of the CPU board, place the Wash Select II in setup mode by moving the switch toward the back of the Wash Select II case. (The CPU board is located on the inside right wall of the Wash Select II case.)

2.Using the (3) key to scroll forward and the (1) key to scroll back, scroll through the main menu until the "Reporting" option is displayed. Press the (*) key to enter. (This should be the first option displayed.)

3.Using the (3) key, scroll forward until the "Print Accounting" option is displayed. Press the (*) key to enter.

4.Next, you will be given two options, 1 = Detailed, and 2 = Summary. Press the proper key, and then press the (*) key to enter.

2 . 1 . 2 . 2 V i e w i n g a n A c c o u n t i n g R e p o r t

1.Using the toggle switch at the top of the CPU board, place the Wash Select II in setup mode by moving the switch toward the back of the Wash Select II case. (The CPU board is located on the inside right wall of the Wash Select II case.)

2.Using the (3) key to scroll forward and the (1) key to scroll back, scroll through the main menu until the "Reporting" option is displayed. Press the (*) key to enter. (This should be the first option displayed).

3.Using the (3) key, scroll forward until the "View Accounting" option is displayed. Press the (*) key to enter.

4.Using the (3) key, scroll through the accounting report.

This menu option will clear all accounting information. Be sure you have an accurate  Note: record of your accounting information, as the information will be irretrievable once this

procedure is performed.

1.Using the toggle switch at the top of the CPU board, place the Wash Select II in setup mode by moving the switch toward the back of the Wash Select II case. (The CPU board is located on the inside right wall of the Wash Select II case.)

2.Using the (3) key to scroll forward and the (1) key to scroll back, scroll through the main menu until the "Reporting" option is displayed. Press the (*) key to enter. (This should be the first option displayed).

3.Using the (3) key, scroll forward until the "Clear Accounting" option is displayed. Press the (*) key to enter.

4.Press the (1) key for YES or the (3) key for NO.

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2.2 Fleet Accounts and Coupons Menu

Fleet Accounts are setup from the main Wash Select II unit or POS4000 unit. Large-fleet organizations, such as taxi services or local police departments, can use your wash by using the VIP Wash Pass Card or by entering their assigned account code. Fleet Accounts can be purchased with a credit card (maximum value: $650 per transaction). Third-party vendor cards can also be accepted (see Section 2.2.15 for more information). As a security feature, fleet account receipts will not print the account number on the receipt, but will print the name of the account, if applicable.

With the Enhanced Fleet option, fleet accounts programmed from either the WSII Bay 1 unit, or the POS4000 are stored in the WSII Bay 1 unit. Refer to the POS4000 Operations Manual for information on programming Fleet Accounts from the POS4000.

2.2.1Adding an Account

Standard – A standard account is any account sold to the customer for multiple uses of a pre-specified wash. This type of account may be offered to fleet customers with a discounted rate to encourage volume sales. When the customer enters their code/card, the specified wash is armed automatically unless upgrades are allowed. (Accounting information for Standard fleet sales will show on the accounting report immediately after the account has been sold.)

Coupon – A Coupon account provides a flat-rate discount sold to every purchase a fleet customer makes. With a Coupon account, the customer may use their code/card at the coin box to discount the wash being purchased. Once the code/card has been entered, the customer must then choose the wash that is wanted and the coupon amount will be deducted from that wash. This feature also allows you to program the Wash Select II to only apply the coupon discount to specific wash packages (e.g. the coupon will give the fleet customer $2.00 off a Super or Deluxe wash package, but not a Basic wash package). Accounting information shows in the Coupon Disc. Section of the accounting report each time a wash is purchased.

Debit – Debit accounts are fleet accounts sold for a certain pre-paid dollar amount toward the purchase of car washes. This type of account may be used for the purchase of any wash. The value of a debit code/card decreases with each use. When the dollar amount gets low or is depleted, the customer may add additional money to the card for further use. Accounting information appears in the “Debit sales” area of the accounting report immediately upon sale of the account. Accounting information also shows the value of each wash purchased using a debit code/card in the “Debit usage” section of the accounting report.

1.Using the toggle switch at the top of the CPU board, place the Wash Select II in setup mode by moving the switch toward the back of the Wash Select II case. (The CPU board is located on the inside right wall of the Wash Select II case.)

2.Using the (3) key to scroll forward and the (1) key to scroll back, scroll through the main menu until the "Fleets & Coupons" option is displayed. Press the (*) key to enter.

3.The "Add Account" option will be the first option displayed in this menu. Press the

(*) key to enter.

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4.You will now be presented with three options 1 = STD, 2 = COUPON, and 3 = Debit. Programming for each of these options can be found in the following table.

Table 1. Programming Fleets and Coupons

2.2.2Editing Accounts

With this feature, you may change the parameters of any fleet account. This allows you to change the values of such things as wash numbers, number of uses, and coupon values. The following steps will guide you through the process of editing an account.

5.Using the toggle switch at the top of the CPU board, place the Wash Select II in setup mode by moving the switch toward the back of the Wash Select II case. (The CPU board is located on the inside right wall of the Wash Select II case.)

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6.Using the (3) key to scroll forward and the (1) key to scroll back, scroll through the main menu until the "Fleets & Coupons" option is displayed. Press the (*) key to enter.

7.Use the (3) key to scroll until the "Add Account" option will is displayed. Press the

(*) key to enter.

8.Enter the account number you wish to edit. Editing instructions for each type of account can be found in the following table.

Table 2. Editing Fleets and Coupons

2.2.3Adding Uses or Dollar Amounts to Accounts

1.Using the toggle switch at the top of the CPU board, place the Wash Select II in setup mode by moving the switch toward the back of the Wash Select II case. (The CPU board is located on the inside right wall of the Wash Select II case).

2.Using the (3) key to scroll forward and the (1) key to scroll back, scroll through the main menu until the "Fleets & Coupons" option is displayed. Press the (*) key to enter.

3.Use the (3) key to scroll until the "Add to Account" option is displayed. Press the

(*) key to enter.

4.Enter the account number, and then press the (*) key to enter.

5.You will be prompted “Amount to add?” Enter the number of uses or dollar amount to be added, and then press the (*) key to enter.

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2.2.4Delete an Account

1.Using the toggle switch at the top of the CPU board, place the Wash Select II in setup mode by moving the switch toward the back of the Wash Select II case. (The CPU board is located on the inside right wall of the Wash Select II case.)

2.Using the (3) key to scroll forward and the (1) key to scroll back, scroll through the main menu until the "Fleets & Coupons" option is displayed. Press the (*) key to enter.

3.Use the (3) key to scroll until the "Delete Account" option is option displayed. Press the (*) key to enter.

4.Enter the account number that you wish to delete and then press the (*) key to enter.

5.You will be asked “Delete Account Are You Sure?” Press the (1) key for YES or the (3) key for NO.

2.2.5Viewing Fleet Accounts

This command allows you to view information on an individual or all Fleet Accounts.

1.Using the toggle switch at the top of the CPU board, place the Wash Select II in setup mode by moving the switch toward the back of the Wash Select II case. (The CPU board is located on the inside right wall of the Wash Select II case.)

2.Using the (3) key to scroll forward and the (1) key to scroll back, scroll through the main menu until the "Fleets & Coupons" option is displayed. Press the (*) key to enter.

3.Use the (3) key to scroll until the "View Accounts" option is displayed. Press the

(*) key to enter.

4.Press the (1) key to select an individual Account and press (*).

5.Enter the Account Number. If a card based account, the account number can be entered by swiping the card if available.

6.The account information will show in the “Wash Display” windows.

1.Using the toggle switch at the top of the CPU board, place the Wash Select II in setup mode by moving the switch toward the back of the Wash Select II case. (The CPU board is located on the inside right wall of the Wash Select II case.)

2.Using the (3) key to scroll forward and the (1) key to scroll back, scroll through the main menu until the "Fleets & Coupons" option is displayed. Press the (*) key to enter.

3.Use the (3) key to scroll until the "View Accounts" option is displayed. Press the

(*) key to enter.

4.Press the (3) key to select all accounts and press (*).

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5.The account information will show in the “Wash Display” windows. The main display window will show instructions for viewing the fleet accounts. [Use the (3) key to scroll forward, the (2) key to scroll back to the previous item and the (#) key to exit.]

2.2.6Print Selected Fleet Account

1.Using the toggle switch at the top of the CPU board, place the Wash Select II in setup mode by moving the switch toward the back of the Wash Select II case. (The CPU board is located on the inside right wall of the Wash Select II case.)

2.Using the (3) key to scroll forward and the (1) key to scroll back, scroll through the main menu until the "Fleets & Coupons" option is displayed. Press the (*) key to enter.

3.Use the (3) key to scroll until the "Print 1 Account" option is displayed. Press the

(*)key to enter.

4.Enter the account number of the account you want to print and then press the (*) key to enter. Account information will print once the (*) key is pressed.

2.2.7Print All Fleet Accounts

1.Using the toggle switch at the top of the CPU board, place the Wash Select II in setup mode by moving the switch toward the back of the Wash Select II case. (The CPU board is located on the inside right wall of the Wash Select II case.)

2.Using the (3) key to scroll forward and the (1) key to scroll back, scroll through the main menu until the "Fleets & Coupons" option is displayed. Press the (*) key to enter.

3.Use the (3) key to scroll until the "Print Accounts" option is displayed. Press the (*) key to enter.

4.You will be presented with four options, 1 = FLEET, 2 = COUPON, 3 = DEBIT and 4 = ALL. Choose the option you wish and then press the (*) key to enter.

5.You will be prompted 1 = DETAILED OR 2 = CONDENSED? Choose the option you wish and then press the (*) key to enter. The printer will begin to print.

2.2.8View Transaction History

1.Using the toggle switch at the top of the CPU board, place the Wash Select II in setup mode by moving the switch toward the back of the Wash Select II case. (The CPU board is located on the inside right wall of the Wash Select II case.)

2.Using the (3) key to scroll forward and the (1) key to scroll back, scroll through the main menu until the "Fleets & Coupons" option is displayed. Press the (*) key to enter.

3.Use the (3) key to scroll until the "View Trans Hist" option is displayed. Press the

(*)key to enter.

4.The “Transaction History” will be shown in the wash display windows. The main display will show options for scrolling through the “Transaction History”. (Use the

(3) key to scroll forward, the (1) key to scroll back and the (#) key to exit.)

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2.2.9Print Transaction History

This command allows you to print the transaction history for an individual or all Fleet Accounts. In addition, you can select the date range for the account history by entering the beginning and ending dates for the report.

1.Using the toggle switch at the top of the CPU board, place the Wash Select II in setup mode by moving the switch toward the back of the Wash Select II case. (The CPU board is located on the inside right wall of the Wash Select II case).

2.Using the (3) key to scroll forward and the (1) key to scroll back, scroll through the main menu until the "Fleets & Coupons" option is displayed. Press the (*) key to enter.

3.Use the (3) key to scroll until the "Print Trans Hist" option is displayed. Press the

(*) key to enter.

4.Press (1) to select an Individual Account.

5.Enter the Account number If a card based account, the account number can be entered by swiping the card, if available.

6.Select (1) to print only the transactions within a specified date. You will be prompted to enter the Start and End dates for the report in MMDDYY format. To print all records press (3).

7.Printing will begin when the (*) key is pressed.

1.Using the toggle switch at the top of the CPU board, place the Wash Select II in setup mode by moving the switch toward the back of the Wash Select II case. (The CPU board is located on the inside right wall of the Wash Select II case).

2.Using the (3) key to scroll forward and the (1) key to scroll back, scroll through the main menu until the "Fleets & Coupons" option is displayed. Press the (*) key to enter.

3.Use the (3) key to scroll until the "Print Trans Hist" option is displayed. Press the

(*) key to enter.

4.Press (3) to select All Accounts.

5.Select (1) to print only the transactions within a specified date. You will be prompted to enter the Start and End dates for the report in MMDDYY format. To print all records press (3).

6.Printing will begin when the (*) key is pressed.

2.2.10Delete All Empty Accounts

1.Using the toggle switch at the top of the CPU board, place the Wash Select II in setup mode by moving the switch toward the back of the Wash Select II case. (The CPU board is located on the inside right wall of the Wash Select II case.)

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2.Using the (3) key to scroll forward and the (1) key to scroll back, scroll through the main menu until the "Fleets & Coupons" option is displayed. Press the (*) key to enter.

3.Use the (3) key to scroll until the "Delete All Empty" option is displayed. Press the

(*) key to enter.

4.You will now be prompted “Delete All Empty Are You Sure?” If you are positive you would like to delete all of your empty accounts, press the (1) key.

2.2.11Create/Edit a Profile

This feature allows you to create up to ten different account profiles. A profile contains account information that can be used repeatedly to create several different accounts quickly using the same information.

1.Using the toggle switch at the top of the CPU board, place the Wash Select II in setup mode by moving the switch toward the back of the Wash Select II case. (The CPU board is located on the inside right wall of the Wash Select II case.)

2.Using the (3) key to scroll forward and the (1) key to scroll back, scroll through the main menu until the "Fleets & Coupons" option is displayed. Press the (*) key to enter.

3.Use the (3) key to scroll until the "Edit Profile" option is displayed. Press the (*) key to enter.

4.Enter the profile number (1-10), and then press the (*) key to enter.

5.Decide which type of account you will be creating. (You can find definitions of account types in Section 2.2.1 of this manual. Use the following table to help you create the appropriate account type.

(*)key to enter.

2.2.12Create Fleet Accounts From Profiles

1.Using the toggle switch at the top of the CPU board, place the Wash Select II in setup mode by moving the switch toward the back of the Wash Select II case. (The CPU board is located on the inside right wall of the Wash Select II case.)

2.Using the (3) key to scroll forward and the (1) key to scroll back, scroll through the main menu until the "Fleets & Coupons" option is displayed. Press the (*) key to enter.

3.Use the (3) key to scroll until the "Add Per Profile" option is displayed. Press the

(*) key to enter.

4.Enter the profile number to base the account on, and then press the (*) key to enter.

5.Enter the account number, and then press the (*) key to enter.

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2.2.13View Current Profiles

1.Using the toggle switch at the top of the CPU board, place the Wash Select II in setup mode by moving the switch toward the back of the Wash Select II case. (The CPU board is located on the inside right wall of the Wash Select II case.)

2.Using the (3) key to scroll forward and the (1) key to scroll back, scroll through the main menu until the "Fleets & Coupons" option is displayed. Press the (*) key to enter.

3.Use the (3) key to scroll until the "View Profiles" option is displayed. Press the (*) key to enter.

4.Current profiles will be shown in the wash display windows. The main display window will give instructions for viewing the profiles. (Press the (3) key to scroll to the next profile, the (1) key to go back to the previous profile and the (#) key to exit.)

2.2.14Print Current Profiles

1.Using the toggle switch at the top of the CPU board, place the Wash Select II in setup mode by moving the switch toward the back of the Wash Select II case. (The CPU board is located on the inside right wall of the Wash Select II case.)

2.Using the (3) key to scroll forward and the (1) key to scroll back, scroll through the main menu until the "Fleets & Coupons" option is displayed. Press the (*) key to enter.

3.Use the (3) key to scroll until the "Print Profiles" option is displayed. Press the (*) key to enter and a list of profiles will begin to print.

2.2.15Enable External Fleet

When using this feature, it may be necessary to edit speech message #14 so that is  Note: has a 1-2 second pause at the beginning. Please refer to Section 2.6.2 for instructions

on recording a new speech message.

This function will allow you to enable the External Fleet option (used for eWash, WashCard, and Express Key). You need to have purchased the Unitec EXT FLEET card that plugs to the I/O board for this to work. You also need to have one of the aforementioned external devices from the manufacturer.

1.Using the toggle switch at the top of the CPU board, place the Wash Select II in setup mode by moving the switch toward the back of the Wash Select II case. (The CPU board is located on the inside right wall of the Wash Select II case.)

2.Using the (3) key to scroll forward and the (1) key to scroll back, scroll through the main menu until the "Fleets & Coupons" option is displayed. Press the (*) key to enter.

3.Use the (3) key to scroll until the "Enable Ext. Fleet" option is displayed. Press the

(*) key to enter.

4.You will be asked “Enable External Fleet System?” Press the (1) key for YES or the (3) key for NO.

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5.If External Fleet is enabled, “Ack Activation?” will be displayed. Set to Yes if the

External Fleet system requires the WSII to send back an acknowledgement of the card approval. Please consult the manufacturer of he External Fleet system for the proper setting.

Note: If “Ack Activation” is enabled, Optioning will be disabled automatically.

Warning: This command is used to erase all fleet accounts. Erased data cannot be recovered!

2.2.16Erase All Fleets

1.Using the toggle switch at the top of the CPU board, place the Wash Select II in setup mode by moving the switch toward the back of the Wash Select II case. (The CPU board is located on the inside right wall of the Wash Select II case.)

2.Using the (3) key to scroll forward and the (1) key to scroll back, scroll through the main menu until the "Fleets & Coupons" option is displayed. Press the (*) key to enter.

3.Use the (3) key to scroll until the "Erase All Fleets" option is displayed. Press the

(*) key to enter.

4.You will be asked, “Delete all of the accounts?” Press the (1) key for YES or the

(3) key for no. If you answer yes, you will be asked if you are sure. Press the (1) key for YES or the (3) key for NO.

2.3 Credit System

The Credit system manages credit transactions. These include credit cards and proprietary cards such as the GiveX card. Credit system options are configured using the Credit System menu.

Print complete credit card number or expiration date on any printouts, including output through Remote Report. 

2.3.1Obtaining a Merchant Account

You must have a Merchant Account in order to use the Credit option.

If you have not acquired a merchant account, contact Unitec at 1-443-561-1200 for compatible merchant account specifications to ensure that your merchant account provider will operate with Unitec equipment.

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2.3.2Credit Mode

The Wash Select II operates in several different credit modes. The credit modes define the types of credit transactions that will be allowed by your unit. They are defined below.

Mode 0 - No Credit: When in credit mode 0, it is assumed that your unit is not equipped with a credit modem. This mode should also be used if you wish to disable the Credit option on your unit.

Mode 1 - Demo: This option should only be used for testing purposes. The Wash Select II is most often placed in demo mode (mode 1) for testing purposes.

When in mode 1, all credit transactions will be “authorized” immediately. With this option, the modem will not dial out for authorization. Transactions will not be processed or charged even though a wash will be given out.

Mode 2 – EDC Online: This mode is used for normal credit operation through the locally installed credit transaction modem. All transactions will be captured and pre-authorized through the credit network using the modem, which is connected to the modem port.

Mode 3: Generic: This mode is used for normal credit operation whenever credit transactions are to be processed through an approved generic terminal connected to the modem port. This mode also has a Generic terminal extension sub-menu.

Mode 4: POS Auth: – This mode is used for normal credit operation whenever credit transactions are to be processed through an external POS authorization device interfaced directly to the POS4000 console. This mode also has a Generic terminal extension and RFID sub-menu.

Mode 5: EDC Sheetz: – This mode is used for normal credit operation through the locally installed credit transaction and IPTran modems. All transactions will be captured and pre-authorized through the credit network using the modems, which are connected to the modem port at the WS2 and the Sheetz local area network through an Ethernet connection.

Mode 6: Kwik Trip or WashPay Integration: - This mode is used for credit operation and integration with either the WashPay Site Management System or Kwik Trip through an expansion board equipped with an Ethernet connection.

If you have the Paging option, it will only work in credit mode 2 unless you have  Note: purchased the optional U.S. Robotics modem (in which case it will also work in modes

0, 1, and 4). The Paging option will NOT work in Credit Modes 3 and 5.

Use the following steps to place the Wash Select II in the proper operating mode.

1.Using the toggle switch at the top of the CPU board, place the Wash Select II in setup mode by moving the switch toward the back of the Wash Select II case. (The CPU board is located on the inside right wall of the Wash Select II case.)

2.Using the (3) key to scroll forward and the (1) key to scroll back, scroll through the main menu until the "Credit System" option is displayed. Press the (*) key to enter.

3.Use the (3) key to scroll until the "Credit Mode" option is displayed. (This should be the first option displayed in this menu.) Press the (*) key to enter.

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4.Enter the desired credit mode (0 – 6), and then press the (*) key to enter.

2.3.3Remote Setup

Remote Setup allows Unitec to program your Credit modem with you merchant account information. Unitec currently programs credit modems prior to installation, which greatly reduces the likelihood that you will require this information. Contact Unitec Customer Service prior to implementing any of these procedures.

Your unit must be placed in “Remote Setup” mode to allow a merchant credit account to be uploaded by a Unitec Customer Service Technician. This merchant account upload is required for the initial installation as well as any time the credit modem is replaced or returned for repair.

Follow the steps below to place your unit in Remote Setup mode.

1.Using the toggle switch at the top of the CPU board, place the Wash Select II in setup mode by moving the switch toward the back of the Wash Select II case. (The CPU board is located on the inside right wall of the Wash Select II case.)

2.Using the (3) key to scroll forward and the (1) key to scroll back, scroll through the main menu until the "Credit System" option is displayed. Press the (*) key to enter.

3.Use the (3) key to scroll until the "Remote Setup" option is displayed. Press the (*) key to enter.

4.You will be asked “Start Remote Setup?” Press the (1) key for Yes. At this time the main display will read “Awaiting A Call Please Wait” at this time a Unitec

Customer Service Representative will be able to begin the upload.

2.3.4Print Transaction Status

1.Using the toggle switch at the top of the CPU board, place the Wash Select II in setup mode by moving the switch toward the back of the Wash Select II case. (The CPU board is located on the inside right wall of the Wash Select II case.)

2.Using the (3) key to scroll forward and the (1) key to scroll back, scroll through the main menu until the "Credit System" option is displayed. Press the (*) key to enter.

3.Use the (3) key to scroll until the "Print Trans Stat" option is displayed. Press the

(*) key to enter. The “Credit Transaction Status” report will begin to print at this time.

2.3.5Print Credit Transaction History

The WSII holds information on the 500 most recent credit transactions. The oldest transaction gets purged from the system when a new transaction is completed.

1.Using the toggle switch at the top of the CPU board, place the Wash Select II in setup mode by moving the switch toward the back of the Wash Select II case. (The CPU board is located on the inside right wall of the Wash Select II case.)

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2.Using the (3) key to scroll forward and the (1) key to scroll back, scroll through the main menu until the "Credit System" option is displayed. Press the (*) key to enter.

3.Use the (3) key to scroll until the "Print Trans Hist" option is displayed. Press the

(*) key to enter.

4.You will be given two options. (1 = Detailed, 2 = Condensed) Choose the option you want and then press the (*) key to enter.

5.You will be given two options. (1 = Date Range, 2 = All Records). If you want a specific date range, choose 1 and press the (*) key to enter then enter the date range. If not, press 2.

Below you will find sample of each type of report.

Detailed: Prints all available information from processed network (e.g. credit) transactions.

**CREDIT TRANS HISTORY**

Current Date: 02/14/2000

Current Time: 10:05AM

Transactions in history: 1

---------------------------

INDEX NUMBER: 0 STATUS:REG. SALE CAPTURED ACNT#:XXXXXXXXXXXX0736 CARD: Visa

TIME:15:21 DATE:02/11/00 WASH: 4 AMOUNT:$ 8.00 REFERENCE:011109

RESP CODE: 200 (APPROVED)

---------------------------

CAPTURED CREDIT SALES:

Condensed: Prints a summary of information from processed network (e.g. credit) transactions.

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**CREDIT TRANS HISTORY**

Current Date: 10/20/2000

Current Time: 10:05AM

Transactions in history:2

---------------------------

TYPE & ACCOUNT# AMOUNT DATE

The credit cards types in the Captured Credit Sale section shown in the samples are for  Note: Credit Mode 5. In other Credit Modes, only Amex, Visa, MC, Discover and Other are

shown.

2.3.6Clearing the Transaction History

This function will clear all information in the “Credit Transaction History”. If you periodically print a “Credit Transaction” report for record keeping, you may want to clear the information after you receive a successful print out.

Follow the steps below to clear your “Credit Transaction History”:

1.Using the toggle switch at the top of the CPU board, place the Wash Select II in setup mode by moving the switch toward the back of the Wash Select II case. (The CPU board is located on the inside right wall of the Wash Select II case.)

2.Using the (3) key to scroll forward and the (1) key to scroll back, scroll through the main menu until the "Credit System" option is displayed. Press the (*) key to enter.

3.Use the (3) key to scroll until the "Clear Trans Hist" option is displayed. Press the

(*) key to enter.

4.You will be asked “Clear Credit History?” Press the (1) key for YES or the (3) key for NO, at this point the display will read “History Cleared”.

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2.3.7Pay Fleet Account

This function adds the ability to pay for a fleet account using a credit card. Follow the steps below to pay for a fleet account using a credit card:

1.Using the toggle switch at the top of the CPU board, place the Wash Select II in setup mode by moving the switch toward the back of the Wash Select II case. (The CPU board is located on the inside right wall of the Wash Select II case.)

2.Using the (3) key to scroll forward and the (1) key to scroll back, scroll through the main menu until the "Credit System" option is displayed. Press the (*) key to enter.

3.Use the (3) key to scroll until the "Pay Fleet Acct" option is displayed. Press the (*) key to enter.

4.You will be prompted “Enter Fleet Acct #.” Enter the account number using the keypad.

5.You will be prompted “Enter amount to charge:” Enter the amount using the keypad.

6.You will be prompted “Insert Credit Card to Pay.” Swipe the credit card used to pay for the account. The transaction will be authorized like a normal credit transaction.

2.3.8Return Credit (Refunding a Credit Transaction)

This function is used to credit or refund a credit transaction amount back to the customer’s credit card. This function may only be executed on charges logged in the credit transaction history. You must be using the credit modem (EDC mode) in order to process a refund.

You may only return a credit amount that is equal to or less than the total charges in the  Note: transaction history for a specific customer. A single credit refund must be under

$100.00.

Follow the steps below to complete a credit refund.

1.Using the toggle switch at the top of the CPU board, place the Wash Select II in setup mode by moving the switch toward the back of the Wash Select II case. (The CPU board is located on the inside right wall of the Wash Select II case.)

2.Using the (3) key to scroll forward and the (1) key to scroll back, scroll through the main menu until the "Credit System" option is displayed. Press the (*) key to enter.

3.Use the (3) key to scroll until the "Return Credit" option is displayed. Press the (*) key to enter.

4.Enter the account number, and then press the (*) key to enter.

5.Enter the expiration date (MM/YY), and then press the (*) key to enter.

6.Enter the amount of the credit return (refund), and then press the (*) key to enter.

If you would like a printed copy of the credit return, it will be necessary to print a transaction history. You must then find the transaction on that report.

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2.3.9Credit + Coupon

The Credit + Coupon feature allows a coupon fleet account customer to use a credit card to upgrade their wash package using a credit card prior to selecting a wash package. This setting is enabled by default. Note that this setting does not affect the use of VIP coupons in any way.

Follow the steps below to enable the “Credit + Coupon” feature.

1.Using the toggle switch at the top of the CPU board, place the Wash Select II in setup mode by moving the switch toward the back of the Wash Select II case. (The CPU board is located on the inside right wall of the Wash Select II case.)

2.Using the (3) key to scroll forward and the (1) key to scroll back, scroll through the main menu until the "Credit System" option is displayed. Press the (*) key to enter.

3.Use the (3) key to scroll until the "Credit & Coupon" option is displayed. Press the

(*) key to enter.

4.You will be asked “Coupon & Credit?” Press the (1) key for YES or the (3) key for

NO.

2.3.10Open a Batch Manually

For terminal based credit processing, this sub-menu allows you to open a batch. This should be done at the beginning of each business day.

The steps below will walk you through the process of opening a batch.

1.Using the toggle switch at the top of the CPU board, place the Wash Select II in setup mode by moving the switch toward the back of the Wash Select II case. (The CPU board is located on the inside right wall of the Wash Select II case.)

2.Using the (3) key to scroll forward and the (1) key to scroll back, scroll through the main menu until the "Credit System" option is displayed. Press the (*) key to enter.

3.Use the (3) key to scroll until the "Open a Batch" option is displayed. Press the (*) key to enter and the batch will be opened.

2.3.11Close a Batch Manually

For terminal-based credit processing, this sub-menu will allow you to close a batch. This should be done at the end of each business day. (You may find it convenient to open a batch for the next day right after closing the last batch.)

When you close a batch, a batch report will print at the POS4000.

Note: Printing on the POS4000 is only possible if expansion memory has been added!

4.

W A S H S E L E C T I I

1.Using the toggle switch at the top of the CPU board, place the Wash Select II in setup mode by moving the switch toward the back of the Wash Select II case. (The CPU board is located on the inside right wall of the Wash Select II case.)

2.Using the (3) key to scroll forward and the (1) key to scroll back, scroll through the main menu until the "Credit System" option is displayed. Press the (*) key to enter.

3.Use the (3) key to scroll until the "Close A Batch" option is displayed. Press the (*) key to enter and the batch will be closed.

2.3.12Clear a Batch

This function is used to clear the local DataTran batch, should it become full and prevent the processing of transactions.

1.Using the toggle switch at the top of the CPU board, place the Wash Select II in setup mode by moving the switch toward the back of the Wash Select II case. (The CPU board is located on the inside right wall of the Wash Select II case.)

2.Scroll through the main menu until the "Credit System" option is displayed. Press the (*) key to enter.

3.Use the (3) key to scroll until the "Clear A Batch" option is displayed. Press the (*) key to enter and the batch will be cleared.

2.3.13Processor Type (Credit Mode 2 Only)

This command lets you configure the credit processor type. The credit processor type can be set to “host mode,” “internet mode,” or “terminal mode”. The default setting is “host mode”.

In Internet Mode, you can authorize credit transactions over the Ethernet, which allows for much quicker authorizations. These transactions are authorized in Credit Mode 2 through the DataTran with special software, and the DataTran routes the request to a new device, the IPTran, connected to the credit host.

When possible, the DataTran modem rejects duplicate transactions to help prevent credit card fraud. In host mode, the Wash Select II allows the DataTran software to determine whether or not to submit duplicate transactions to the processor network. With some credit networks, this can result in false “duplicate transaction” rejections.

If you are receiving a large number of false “duplicate transaction” rejections, you can switch your processor type to terminal mode. In terminal mode, the Wash Select II forces the DataTran modem to attempt to validate the transaction regardless of whether it is considered a duplicate transaction.

Follow the steps below to configure the processor type .

1.Using the toggle switch at the top of the CPU board, place the Wash Select II in setup mode by moving the switch toward the back of the Wash Select II case. (The CPU board is located on the inside right wall of the Wash Select II case.)

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2.Scroll through the main menu until the "Credit System" option is displayed. Press the (*) key to enter.

3.Scroll through this sub-menu, until the “Processor Type” option is displayed.

Press the (*) key to enter.

4.Press the (1) key to select “Terminal Based,” the (2) key to select “Internet Based,” or the (0) key to select “Host Based,” and then press the (*) key to enter.

2.3.14Automatic Batching

You can set the Wash Select II to open and close a batch automatically. When Automatic is selected, the Wash Select II will open and close a batch every night at 11:00 p.m (11:45 if Credit Mode is 5). If the Wash Select II is off at that time, the batches will be attended to the next time the Wash Select II is turned on.

When the batch closes, a batch report will print at the primary POS4000.

Note: Auto batch Closes and Opens cannot happen while in Setup Mode.

1.Using the toggle switch at the top of the CPU board, place the Wash Select II in setup mode by moving the switch toward the back of the Wash Select II case. (The CPU board is located on the inside right wall of the Wash Select II case.)

2.Scroll through the main menu until the "Credit System" option is displayed. Press the (*) key to enter.

3.Scroll through this sub-menu, until the “Auto Batching” option is displayed. Press the (*) key to enter.

4.Select Enabled or Disabled and press the (*) key to enter.

2.3.15GiveX

The GiveX option allows customers to pay for their wash at the entry system using the GiveX gift card.

Major hardware components comprising this option include a specially programmed credit modem.

GiveX cards are processed like major credit cards, so the Wash Select II must be in the EDC credit mode with this option. GiveX transactions are sent to the modem, which sends the request to the network. The network then either sends back an authorization code or declines the request.

In order for the Wash Select II to allow GiveX card swipes, the “Accept Propriety” setting must be enabled in the Wash Select II software. Instructions for enabling this setting can be found in Section 2.3.16.

For more information on GiveX and the Wash Select II, consult the GiveX addendum provided with the purchase of the GiveX option.

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2.3.16Accept Propriety

This feature allows you to choose whether the Wash Select II should accept proprietary card swipes. If enabled, the Wash Select II will take the data from any card swiped and pass it on to the modem or authorization device. (Be sure that your credit network is equipped to be able to authorize proprietary cards before enabling this setting). If disabled, only major credit cards will be considered. All other credit/debit cards swiped will result in an immediate rejection. Note that the “Accept Propriety” setting does not affect the use of fleet cards or pass cards in any way.

Follow the steps below to enable proprietary card acceptance.

1.Using the toggle switch at the top of the CPU board, place the Wash Select II in setup mode by moving the switch toward the back of the Wash Select II case. (The CPU board is located on the inside right wall of the Wash Select II case.)

2.Scroll through the main menu until the "Credit System" option is displayed. Press the (*) key to enter.

3.Scroll through this sub-menu, until the “Accept Propriety” option is displayed. Press the (*) key to enter.

4.Press the (1) key to select “Allowed”, and then press the (*) key to enter.

Note: This information only applies if you are using the POS Auth credit mode.

2.3.17Merchant ID

This function is only accessible when Process Type is set to “Internet.” The function allows you to program the Bank ID and the Merchant ID into the DataTran/IPTran modem. You must enter the Bank ID number and the Merchant ID number, as follows:

1.Using the toggle switch at the top of the CPU board, place the Wash Select II in setup mode by moving the switch toward the back of the Wash Select II case. (The CPU board is located on the inside right wall of the Wash Select II case.)

2.Scroll through the main menu until the "Credit System" option is displayed. Press the (*) key to enter.

3.Scroll through this sub-menu, until the “Merchant ID” option is displayed. Press the (*) key to enter.

4.Enter the 6-digit Bank ID number and then press the (*) key.

5.Enter the 1 to 16-digit Merchant ID number and then press the (*) key.

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2.3.18POS Auth Timeout

This setting allows you to decide how much time to allow the POS authorization device to give the final authorization needed to arm the wash in a POS auth transaction. Under normal operating conditions, the default setting should be used. Only change it if absolutely necessary.

Follow the steps below to configure the POS auth timeout.

1.Using the toggle switch at the top of the CPU board, place the Wash Select II in setup mode by moving the switch toward the back of the Wash Select II case. (The CPU board is located on the inside right wall of the Wash Select II case.)

2.Scroll through the main menu until the "Credit System" option is displayed. Press the (*) key to enter.

3.Scroll through this sub-menu, until the “POS Auth Timeout” option is displayed.

Press the (*) key to enter.

4.Enter any number that falls within the displayed range, and then press the (*) key.

2.3.19Set Network Parameters (Credit Mode 5 Only)

The DataTran modem must be configured with the proper Network Parameter information.

IP addresses are entered in four groups (called “octets”) of up to three digits each, separated by decimal points. To enter a decimal point at the Wash Select II, use the wash select button beside the Wash 3 display (second display from the top).

Figure 2. Entering the IP Address Decimal Point

You must enter the Store Number, the Carwash IP address, and the last octet of the Gateway IP address.

W A S H S E L E C T I I

1.Using the toggle switch at the top of the CPU board, place the Wash Select II in setup mode by moving the switch toward the back of the Wash Select II case. (The CPU board is located on the inside right wall of the Wash Select II case.)

2.Using the (3) key to scroll forward and the (1) key to scroll back, scroll through the main menu until the "Credit System" option is displayed. Press the (*) key to enter.

3.Use the (3) key to scroll until the "Network Params" option is displayed. Press the

(*) key to enter.

4.Enter the Store ID and press the (*) key to enter.

5.“Enter Carwash IP” will be displayed. Enter the IP address and press the (*) key to enter.

6.“Enter Gateway IP” will be displayed. Enter the last octet of the Gateway IP address provided by Sheetz and press the (*) key to enter.

7.The unit will program the modem with the IP address information, and then display “Success… Please Reboot”.

8.Reboot the WSII.

2.3.20Wash Select II to WashPay Integration (Credit Mode 6 Only)

If you are integrating the Wash Select II with the WashPay Site Management System, ensure the expansion board is installed in the upper right corner above the CPU board on the inside right wall of the WSII unit and is connected to the CPU board with a short ribbon cable. A CAT5E Ethernet cable will be connected from the expansion board to the router in the office/C-store. Then complete the following steps:

1.Using the toggle switch at the top of the CPU board, place the Wash Select II in setup mode by moving the switch toward the back of the Wash Select II case. (The CPU board is located on the inside right wall of the Wash Select II case.)

2.Using the (3) key to scroll forward and the (1) key to scroll back, scroll through the main menu until the "Credit System" option is displayed. Press the (*) key to enter.

3.Use the (3) key to scroll until the "Credit Mode" option is displayed. (This should be the first option displayed in this menu.) Press the (*) key to enter.

4.Enter the 6, and then press the (*) key to enter.

5.Use the (3) key to scroll until the "Network Params" option is displayed. Press the

(*) key to enter.

6.You should see “Rev#: WP1.03. Press any key.” Press any key to continue.

9. If this message is not displayed, make sure the LED light is lit on the expansion board by the Ethernet cable and make sure the ribbon cable and Ethernet cable connections are secure, then reboot the Wash Select II unit.

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7. The network status will be displayed:

host connected: communication to the server is established network online: server connected, but no communication network down [x]: where x equals one of the following error codes:

1 - No DHCP returned

2 - Cannot create TCP server

3 - Cannot set up UDP socket

4 - Cannot find controller

5 - Did not connect to TCP server

6 - Did not get a device ID

no response: No response from the interface (If "no response", set up will exit.)

8.The parameters will be sent to the network interface. If successful, it shows "IP addresses set", otherwise "Cannot Set IP".

2.3.21Split Tender

If enabled, Split Tender allows an option to be purchased using a credit card or GiveX card, even if the wash is paid using another payment method, as long as the amount to be charged is $1.00 or more. For a split tender to be allowed, the customer has to make the selection of the wash (or enter the wash code) and select an option before swiping card. Split tender also allows code transactions to be upgraded with an option by using a credit card, if the option sells for $1.00 or more.

If the customer uses a GiveX card, even if the account balance does not cover the purchase amount. Once the GiveX account is depleted, the Wash Select II will prompt for the amount owed. The customer may then use cash or another credit card to pay the balance. If the customer decides not to pay the balance and cancels the transaction, the amount charged to the GiveX card will be reversed and credited back to the GiveX account.

10.Using the toggle switch at the top of the CPU board, place the Wash Select II in setup mode by moving the switch toward the back of the Wash Select II case. (The CPU board is located on the inside right wall of the Wash Select II case.)

11.Scroll through the main menu until the "Credit System" option is displayed. Press the (*) key to enter.

12.Scroll through this sub-menu, until the “Split Tender” option is displayed. Press the (*) key to enter.

13.Select 1 to Enable or 2 to Disable and press the (*) key to enter.

2.3.22Credit Sales Tax

Some regions of the country require that sales tax be added to credit transactions. If your state requires this tax, you may configure the WSII to add tax to the wash transaction. Any portion of the sale purchased with a credit card will automatically have tax added when this feature is enabled.

W A S H S E L E C T I I

1.Using the toggle switch at the top of the CPU board, place the Wash Select II in setup mode by moving the switch toward the back of the Wash Select II case. (The CPU board is located on the inside right wall of the Wash Select II case.)

2.Scroll through the main menu until the "Credit System" option is displayed. Press the (*) key to enter.

3.Scroll through this sub-menu, until the “Credit Sales Tax” option is displayed. Press the (*) key to enter.

4.The unit will ask if you want to enable credit sales tax. Select 1 for Yes or 2 to Disable and press the (*) key to enter.

5.Enter the amount of tax in percent form (0.00%) and press the (*) key to enter.

2.4Diagnostics Menu

The Diagnostics menu contains diagnostics functions that are used for troubleshooting and testing the Wash Select II system components.

2.4.1Testing Output Relays

In this sub-menu, you may turn each of the Wash Select II outputs on or off. To test the output relays:

1.Using the toggle switch at the top of the CPU board, place the Wash Select II in setup mode by moving the switch toward the back of the Wash Select II case. (The CPU board is located on the inside right wall of the Wash Select II case.)

2.Using the (3) key to scroll forward and the (1) key to scroll back, scroll through the main menu until the "Diagnostics" option is displayed. Press the (*) key to enter.

3.Use the (3) key to scroll until the "Test Outputs" option is displayed. Press the (*) key to enter. (This should be the first option displayed)

4.Once you are in the “Test Outputs” menu you may turn the following outputs on or off, by pressing (1) for YES or (3) for NO. (You may scroll to the next option using the (3) key.)

Wash Relay 1 – output to car wash controller

Wash Relay 2 – output to car wash controller

Wash Relay 3 – output to car wash controller

Wash Relay 4 – output to car wash controller

Wash Relay 5 – output to car wash controller

Wash Relay 6 – output to car wash controller

Wash Relay 7 – output to car wash controller

Wash Relay 8 – output to car wash controller

Bill Enable – Signal to bill validator (not bill validator power)

Coins Enable – power to coin acceptor

Fault Relay – output to external device such as car wash controller

Warning Relay – output to external device such as car wash controller

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Auxiliary 1 – spare output on display I/O board for external fleet card

Auxiliary 2 – spare output on display I/O board for external fleet card

Auxiliary 3 – spare output on display I/O board for external fleet card

Auxiliary 4 – spare output on display I/O board for external fleet card

2.4.2Cycling Output Relays

This function will cycle through all Wash Select II outputs. For a list of the outputs, see Section 2.4.1 above. Follow the steps below to cycle output relays:

Disconnect the Wash Select II unit from the car wash equipment prior to running this  Note: function. Running this function while connected to a car wash will produce inaccurate

results.

1.Using the toggle switch at the top of the CPU board, place the Wash Select II in setup mode by moving the switch toward the back of the Wash Select II case. (The CPU board is located on the inside right wall of the Wash Select II case.)

2.Using the (3) key to scroll forward and the (1) key to scroll back, scroll through the main menu until the "Diagnostics" option is displayed. Press the (*) key to enter.

3.Use the (3) key to scroll until the "Test Outputs" option is displayed. Press the (*) key to enter, and cycling will begin.

Each output will turn on for one second, and then proceed to the next output. All outputs will be turned off at the beginning of the test and again upon test completion. You may stop or pause the test at anytime by pressing the (3) key to pause and the (#) key to cancel.

2.4.3Testing Inputs

With this function, you can test the discrete inputs of the Wash Select II. Follow the steps below to test the inputs.

1.Using the toggle switch at the top of the CPU board, place the Wash Select II in setup mode by moving the switch toward the back of the Wash Select II case. (The CPU board is located on the inside right wall of the Wash Select II case.)

2.Using the (3) key to scroll forward and the (1) key to scroll back, scroll through the main menu until the "Diagnostics" option is displayed. Press the (*) key to enter.

3.Use the (3) key to scroll until the "Test Inputs" option is displayed. Press the (*) key to enter.

Once you are in the “Test Inputs” sub-menu, the following inputs may be tested.

Coins Present – on when coins are present in the Change Dispenser Hopper

Proximity – on when there is a car in front of the coin box

Wash-in-Use – on when the wash is in use

Wash Warning – on when there is a warning from the car wash, this is an optional input

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Wash Fault – on when there is a fault with the car wash (wash is down), this is an optional input

Auxiliary 1 – spare output on Display I/O board for EXT Fleet card

Auxiliary 2 – spare output on Display I/O board for EXT Fleet Card

2.4.4Testing Coin and Bill Pulse Relays

Using this feature, you can test the coin dispenser and the bill validator without affecting the account report. This test also allows you to enter cash without having the cash acceptance disabled as it would automatically do in normal operational mode once you have paid for the most expensive wash.

To enter the “Test Bills/Coins” menu, follow the steps below.

1.Using the toggle switch at the top of the CPU board, place the Wash Select II in setup mode by moving the switch toward the back of the Wash Select II case. (The CPU board is located on the inside right wall of the Wash Select II case.)

2.Using the (3) key to scroll forward and the (1) key to scroll back, scroll through the main menu until the "Diagnostics" option is displayed. Press the (*) key to enter.

3.Use the (3) key to scroll until the "Test Bills/Coins" option is displayed. Press the

(*) key to enter.

4.Begin to insert coin, bills, or tokens.

The main display screen will show the total cash and tokens. The wash display screens will show the pulse count for each input. You may clear the totals at any time by pressing the (*) key.

Inputs for the USA version (Country Code = USA) are defined as follows:

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2.4.5Test Coin Dispenser

This function will allow you to test the coin dispenser. It will allow you to dispense up to 100 coins. Use of this function will not affect the accounting report. To use this function follow the steps below.

1.Using the toggle switch at the top of the CPU board, place the Wash Select II in setup mode by moving the switch toward the back of the Wash Select II case. (The CPU board is located on the inside right wall of the Wash Select II case.)

2.Using the (3) key to scroll forward and the (1) key to scroll back, scroll through the main menu until the "Diagnostics" option is displayed. Press the (*) key to enter.

3.Use the (3) key to scroll until the "Dispense Coins" option is displayed. Press the

(*) key to enter.

4.The main display will prompt “Enter # to Dump?”. Enter the number of coins you would like to have dispensed and then press the (*) key to enter.

5.Once the coin dispenser has dispensed the coins, count them to be sure it has dispensed the amount you requested.

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2.4.6Testing the Magnetic Card Reader

Using this function, you can test your card reader’s ability to read a magnetically striped card. The test will recognize standard credit/debit cards, Pass Cards, GiveX cards, and VIP Wash Pass cards. There are three types of diagnostics you can perform: Check Tracks, Card Data, and Card Type.

2 . 4 . 6 . 1 C h e c k T r a c k s

Using the Check Tracks command, you can read the exact track data read by the card reader. This enables you to verify that the card reader is able to correctly read both tracks on the magnetic card stripe.

Follow the steps below to test the magnetic stripe tracks:

1.Using the toggle switch at the top of the CPU board, place the Wash Select II in setup mode by moving the switch toward the back of the Wash Select II case. (The CPU board is located on the inside right wall of the Wash Select II case.)

2.Using the (3) key to scroll forward and the (1) key to scroll back, scroll through the main menu until the "Diagnostics" option is displayed. Press the (*) key to enter.

3.Use the (3) key to scroll until the "Test Card Reader" option is displayed. Press the (*) key to enter.

4.Use the (3) key to scroll until the "Check Tracks" option is displayed. Press the (*) key to enter.

5.Insert any type of card; you should be prompted to “Remove Card”. If you do not see the “Remove Card” prompt, your card reader may be dirty (use a card cleaner) or defective.

6.Remove the card. The main display should show you the status of each of the tracks. The track data will appear in the displays below. Use the (1) or (3) keys to scroll left or right respectively through the displayed data.

7.Press the (#) key to exit this command.

Use this function to test your card reader’s basic ability to read a magnetically striped card.

Follow the steps below to test the Card Reader:

1.Using the toggle switch at the top of the CPU board, place the Wash Select II in setup mode by moving the switch toward the back of the Wash Select II case. (The CPU board is located on the inside right wall of the Wash Select II case.)

2.Using the (3) key to scroll forward and the (1) key to scroll back, scroll through the main menu until the "Diagnostics" option is displayed. Press the (*) key to enter.

3.Use the (3) key to scroll until the "Test Card Reader" option is displayed. Press the (*) key to enter.

4.Use the (3) key to scroll until the "Check Data" option is displayed. Press the (*) key to enter.

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5.Insert any type of card; you should be prompted to “Remove Card”. If you do not see the “Remove Card” prompt, your card reader may be dirty (use a card cleaner) or defective.

6.Remove the card. The main display should show you the account number on the card, as well as the name if found. If you are using a Pass Card or a VIP Wash

Pass card, the main display will show “VIP Wash Pass” and the number that is on the card you used for the test.

7.Press the (#) key to exit this command.

This command will display the type and status of the card you are swiping.

Follow the steps below:

1.Using the toggle switch at the top of the CPU board, place the Wash Select II in setup mode by moving the switch toward the back of the Wash Select II case. (The CPU board is located on the inside right wall of the Wash Select II case.)

2.Using the (3) key to scroll forward and the (1) key to scroll back, scroll through the main menu until the "Diagnostics" option is displayed. Press the (*) key to enter.

3.Use the (3) key to scroll until the "Test Card Reader" option is displayed. Press the (*) key to enter.

4.Use the (3) key to scroll until the "Card Type" option is displayed. Press the (*) key to enter.

5.Insert any type of card; you should be prompted to “Remove Card”. If you do not see the “Remove Card” prompt, your card reader may be dirty (use a card cleaner) or defective.

6.Remove the card. The main display should show you the type of card inserted and its status.

7.Press the (#) key to exit this command.

2.4.7Testing the Thermal Printer

This feature will test your thermal printer. Any existing error condition messages will be displayed in the main display window.

1.Using the toggle switch at the top of the CPU board, place the Wash Select II in setup mode by moving the switch toward the back of the Wash Select II case. (The CPU board is located on the inside right wall of the Wash Select II case.)

2.Using the (3) key to scroll forward and the (1) key to scroll back, scroll through the main menu until the "Diagnostics" option is displayed. Press the (*) key to enter.

3.Use the (3) key to scroll until the "Test Thermal Prt" option is displayed. Press the

(*)key to enter. At this time, the printer will begin to print and/or show any necessary error condition.

Below you will see a sample of the printer test printout. The text will be printed four times.

Abcdefghijklmnopqrst

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uvwxyzABCDEFGHIJKLMN OPQRSTUVWXYZ12345678 90!@#$%^&*()+|,./><

For an explanation of printer error codes refer to the following table.

2.4.8Testing the Standard Keypad

Using this function will allow you to test the Wash Select II keypad. To test the keypad, follow the steps below.

1.Using the toggle switch at the top of the CPU board, place the Wash Select II in setup mode by moving the switch toward the back of the Wash Select II case. (The CPU board is located on the inside right wall of the Wash Select II case.)

2.Using the (3) key to scroll forward and the (1) key to scroll back, scroll through the main menu until the "Diagnostics" option is displayed. Press the (*) key to enter.

3.Use the (3) key to scroll until the "Test Keypad" option is displayed. Press the (*) key to enter.

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4.Next, you must press each key on the keypad. As you press each key, the main display should show the number or symbol of that key. To abort testing at any time, press the wash button labeled “Cancel” to exit.

2.4.9Testing the Buttons

This function will allow you to test the four wash buttons and the change button. The following steps will assist in testing the buttons.

1.Using the toggle switch at the top of the CPU board, place the Wash Select II in setup mode by moving the switch toward the back of the Wash Select II case. (The CPU board is located on the inside right wall of the Wash Select II case.)

2.Using the (3) key to scroll forward and the (1) key to scroll back, scroll through the main menu until the "Diagnostics" option is displayed. Press the (*) key to enter.

3.Use the (3) key to scroll until the "Test Buttons" option is displayed. Press the (*) key to enter.

9.Press each button one at a time. As you press each button, the main display should show the wash number that each button corresponds to (1-4) and a “C” when the change button is pressed.

2.4.10Testing the Modem

This function is used to ensure that the modem (if installed) can be properly reset.

1.Using the toggle switch at the top of the CPU board, place the Wash Select II in setup mode by moving the switch toward the back of the Wash Select II case. (The CPU board is located on the inside right wall of the Wash Select II case.)

2.Using the (3) key to scroll forward and the (1) key to scroll back, scroll through the main menu until the "Diagnostics" option is displayed. Press the (*) key to enter.

3.

This test only verifies proper communication between the modem and the CPU board. If the test passes it shows that the CPU and the serial communication side of the  Note: modem are functioning properly. If you are still having modem problems, the side of the modem that connects to the phone jack (analog side) or the phone line itself may be

faulty.

4.

5.Use the (3) key to scroll until the "Test Modem" option is displayed. Press the (*) key to enter. At this time, the words “Modem Idle Begin Test?” should be displayed. Press the (1) key for YES or the (3) key for NO. If the modem is functioning properly, the message “Modem OK Press #” will show in the main display.

Upon entering this function, the modem test will display the current state of the modem. The modem should be in the “Modem Idle” state. If the modem is not in the “Modem Idle” state, exit the function and enter again. If still shows “Modem Idle” after exiting and reentering four times, there may be a problem. If the modem shows “In Use w/ Remote”, “In Use w/ Pager”, or “In Use w/Credit”, then the modem is in use and you must wait until it’s task has been completed before performing the test.