FAQs
Hum+ & Hum× uses GPS for features including Safety Score, Vehicle Location, Driving History, Boundary Alerts, Pinpoint Roadside Assistance and Crash Response. These features identify the GPS location of the vehicle where the Hum OBD Reader is installed.
Does Verizon have a driving app? ›
If you're a parent and a Verizon customer, Smart Family is a mobile subscription app you can download from an app store. Teens download the companion app to their devices, and parents set up profiles to track their teens' driving safety insights, such as speeding and hard braking.
Does Verizon Hum still exist? ›
Hum is only available via Verizon Wireless; Hum service operates on 4G LTE network only and requires data usage. Not all products are available in all areas.
What is the Verizon Hum app? ›
Hum by Verizon connects you to roadside help when you need it, gives you updates on your car's health, provides location services, hands-free access to your Verizon mobile number and much more. See all of the Hum features and sign up for Hum today.
Can you track a vehicle with Hum? ›
To find the mapped location of your Hum enabled vehicle, view this info. Using the web portal, the primary account holder can locate his or her Hum equipped vehicle on a map. Secondary drivers aren't able to use the locate vehicle feature.
Can I track my car with Hum? ›
Locate your vehicle with a single tap. Whether you are looking for your car in a crowded parking lot, or just want to check up on a loved one; GPS-powered Vehicle Location shows you where your Hum-equipped cars are and where they're going — in near real time. Newly licensed drivers behind the wheel can be stressful.
What app tracks your driving? ›
Download our free mobile app to track your driving experience together and to keep safety tips top of mind.
How does Verizon car tracker work? ›
A GPS tracker receives a GPS signal and sends location information, along with other vehicle data, back to a fleet management system via cellular 3G, 4G LTE, CDMA or satellite networks. Using your vehicle tracking system, you can then monitor your fleet in near real time.
What does the Verizon vehicle data device do? ›
The Vehicle Data Device (VDD) gathers information from the vehicle's Engine Control Module (ECM) and sends this information to Reveal. If the device is not installed using the Spotlight app or if the vehicle is not compatible: It will only operate in GPS mode. It will not gather data from the ECM.
Does Verizon Hum work when the car is off? ›
Yes! You have an option to continue In-Vehicle Wi-Fi after the vehicle is turned off. Open the Hum app, go to the Wi-Fi settings screen, and select the option to extend Wi-Fi. To preserve your vehicle's battery, you can continue Wi-Fi connectivity for up to an hour after the vehicle is turned off.
If you think your Hum OBD Reader has come unplugged, you can check the Hum App or portal to see if your driving history data has been recorded. If you forget, Hum will automatically notify you if your Hum OBD Reader has been unplugged for 10 days.
How do I turn on Verizon Hum? ›
Flip the Handsfree on/off switch on the Hum speaker to the On position. Open your phone's Bluetooth settings, and turn Bluetooth On. Press and hold the Phone button on the Hum speaker for about 5 seconds, until the blue lights starts to flash. Then select hum on your phone.
How much does Verizon Hum cost per month? ›
Hum costs $14.99 per month, and if you sign up for a two-year subscription you get the first month free. The equipment comes at no extra cost with the service, and additional vehicles cost $12.99 each per month.
What can Hum do for the customer who is worried about his car? ›
You've got places to be, and the side of the road isn't one of them. That's why Hum gives you 24/7 Pinpoint Roadside Assistance. If one of your tires hits a stray nail, smoke is billowing from under the hood, or you've just misplaced your keys — Hum can send help to your exact location.
Can I use Hum without Verizon? ›
In order to use the Hum× Wi-Fi feature, you will need to purchase data from Verizon Wireless.
Can you turn off Verizon tracking? ›
You can turn location sharing on and off by selecting More > Profile Management in the Verizon Smart Family app. By default, your location sharing preferences will be set to Not shared. Learn more by visiting our Verizon Smart Family - Locate a Family Member page.
Does Verizon have GPS tracking devices? ›
We supply standard GPS tracking units that are wired directly into the tracked asset, allowing the device to be hidden to help prevent tampering, as well as being compatible with vehicles or equipment that don't have an OBD port.
What is Hum Family Locator? ›
Hum is the connected car solution that helps you take care of your car and everyone in it. Keep tabs on your car's health and track of its location. Get peace of mind with crash detection, roadside assistance and more.