Answers to frequently asked questions about the Tire Center are below:
How can I schedule an appointment at my local Tire Center?
What services does the Costco Tire Center provide?
How are Costco.com tire orders delivered and installed?
What is Costco’s tire replacement location policy?
How can I find tires on Costco.com?
Can I cancel my tire order?
Can I exchange my tire order?
Will the Costco Tire Center install any size tire?
Can I put air in my tires at Costco?
How can I schedule an appointment at my local Tire Center?
Scheduling an appointment at your local Tire Center is easy! Simply visit Costcotireappointments.com and follow these steps:
- If you’ve made an appointment on Costcotireappointments.com before, you can Login using the email address and password you previously created. If this is your first time scheduling an appointment, click "Create new account" to register your email address and create a password.
- Once you log in, you can search for a location to schedule your appointment (if you ordered new tires on Costco.com, you should select the same location where your tires will be delivered). You can select the location by clicking the pin on the map or by clicking "Select Site."
- Select your vehicle type and the services you’d like. (If you ordered new tires and need them installed, you’ll be asked to provide your Costco order number and select the date you placed the order).
- Select your desired appointment time.
- Enter your contact information. If you’d like a text message reminder, check the appropriate box and select your Mobile Phone Carrier.
- Click "Finalize Appointment."" You’ll receive a confirmation email immediately, and you’ll also get a reminder email the day before your appointment.
If you ever need help scheduling an appointment, feel free to get in touch with the Tire Center at your local Costco.
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What services does the Costco Tire Center provide?
The Costco Tire Center offers several installation and maintenance services to get our members on the road, including rotation, balance, nitrogen inflation, nitrogen conversion, and flat repair. Your local Costco Tire Center team will be glad to discuss any of these services in-depth. Find your local Tire Center here
Please note that:
- Costco will not install golf cart or ATV tires
- Costco will not install UTV tires that will be used in street applications
- Costco will install any loose trailer tire with the exact same size and load index tire that is currently on the wheel
- Costco will only install trailer tires on a trailer if the owner of the trailer has the documentation stating the wheel torque specification from the trailer manufacturer
- Costco will only install Costco-purchased tires
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How are Costco.com tire orders delivered and installed?
Your Costco.com tire order will arrive at your selected warehouse in approximately 5-10 business days from the time of your order. You will be notified by phone or email when your tires arrive at the warehouse and you will have 14 days for installation.
For Alaska and Hawaii orders, the estimated delivery timeframe will be approximately 10-20 business days from the time of your order.
For additional details please head to our Tire Site and select your warehouse location to view the tire warranty and Tire Center FAQs.
Please note that:
- Golf, Trailer and ATV tires must be shipped directly to your home and do not include installation fees
- Costco will not install golf cart or ATV tires
- Costco will not install UTV tires that will be used in street applications
- Costco will install any loose trailer tire with the exact same size and load index tire that is currently on the wheel
- Costco will only install trailer tires on a trailer if the owner of the trailer has documentation stating the wheel torque specification from the trailer manufacturer
- Costco will only install Costco-purchased tires
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What is Costco’s tire replacement location policy?
We have a policy to always install the least worn tires to the rear axles on the vehicle. For example, if only one tire needs to be installed, it will be installed on the rear of the vehicle. If two new tires are installed, they will also be installed on the rear of the vehicle.
This is based on major tire manufacturers’ fitment guidelines, which specifically caution against installing replacement tires on the front axle, due to safety reasons. If you have further questions, please visit our Tire Site.
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How can I find tires on Costco.com?
You can find the exact tires for your vehicle as set by the tire manufacturers right here. Your safety is our top priority. As part of that commitment, our Tire Centers will only install tires that are suggested by the manufacturer for your make and model of car. We’ve designed the tire search on Costco.com to only display results that match up with your vehicle.
Once you select the warehouse you’d like to install your tires, simply enter the specific year, make and model of your vehicle in our tire search, and you should have some great options at your fingertips.
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Can I cancel my tire order?
We are unable to cancel tire orders that have already been shipped and are in transit to your local Costco Wholesale Tire Center.
If you don’t want to keep the tires, there are two return options:
- For an immediate refund, stop by the Costco Wholesale Tire Center when the tires arrive.
- Contact Us, and we’ll submit the refund request for you. If you’d like the refund processed by Costco.com, you’ll receive your credit back to your original method of payment within three to four business days.
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Can I exchange my tire order?
We don’t have the ability to process exchanges for tire orders placed on Costco.com. If you’re not completely satisfied with your order, stop by the Costco Wholesale Tire Center when the tires arrive for a refund. If you’d like the refund processed by Costco.com, Contact Us and you’ll receive the credit back to your original method of payment within three to four business days.
If you return or cancel your tire order and you need a different set of tires, you’re welcome to place another order on Costco.com.
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Will the Costco Tire Center install any size tire?
Costco only installs authorized tire fitments, for safety reasons. This is why we advise that, before purchasing, our customers make sure the tire(s) they select meet the following vehicle manufacturers’ Original Equipment (OE) specifications.
- It must be a size authorized by the vehicle manufacturers.
- It has an equal or greater OE Speed Rating. Not all tires have a speed rating requirement.
- An equal or greater OE Load Index. If you are unsure of your vehicle’s fitment requirements, please contact a local Costco Tire Center sales associate.
If you’d like to find your vehicle’s tires or need more information, visit our Tire Site.
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Can I put air in my tires at Costco?
There is a self inflation station at our locations that is open during the same hours as our gas station.
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