Patients treated by urgency category (2024)

Patients treated by urgency category

Hospital emergency departments provide urgent care for seriously ill and injured Victorians. When a patient arrives at an emergency department, they are 'triaged' (assessed) for urgency and categorised on a scale from Triage Category 1 (requires resuscitation– immediate treatment) to Triage Category 5 (non-urgent – treatment within 2 hours).

Tap the buttons below for specific data about emergency department patients. You can filter by urgency category and hospital.

Scroll further down for more information about the data (measures).

About the data

The above measures look at:

  • emergency department presentations
  • emergency department patients treated
  • patients treated within recommended time
  • percentage of patients treated within recommended time.

About emergency department presentations

The number of patients who arrived at an emergency department for care. Excludes those who were deceased upon arrival.

About emergency department patients treated

The number of patients who were treated in emergency departments according to triage category.

  • Triage category 1 (need for resuscitation): requires treatment immediately
  • Triage category 2 (emergency): requires treatment within 10 minutes
  • Triage category 3 (urgent): requires treatment within 30 minutes
  • Triage category 4 (semi-urgent): requires treatment within 1 hour
  • Triage category 5 (non-urgent): requires treatment within 2 hours.

Data is also shown for patients who were treated within the recommended times. The 2022-23 statewide targets for the percentage of patients treated within time for the following triage categories are:

  • All triage categories: 80% of patients across all triage categories are treated within the recommended time
  • Triage category 1: 100% of triage category 1 patients are treated immediately.

The 2023–24 statewide targets have not been finalised.

Excludes those who left at their own risk without treatment, those who left after clinical advice, or those who were deceased on arrival.

Notes

  • Data source: Victorian Emergency Minimum Dataset (VEMD). Data extracted on 16 January 2024
  • Victorian Virtual Emergency Department (VVED) presentations have been excluded from the calculation of all emergency indicators
  • Presentations by urgency category are not reported for Albury until the previous financial year closes in Q1
  • Results for the current financial year are preliminary and may change from quarter to quarter, final results will be available in November. Results from the previous financial year have been finalised
  • On 23 February 2023, Monash Health opened the Victorian Heart Hospital. The data displayed for the Victorian Heart Hospital from January to March 2023 represents the period from 23 February to 31 March.
  • Care needs to be taken when assessing results and comparing them to prior periods
  • * No results are available.
Patients treated by urgency category (2024)

FAQs

What is the triage category of urgent? ›

When a patient arrives at an emergency department, they are 'triaged' (assessed) for urgency and categorised on a scale from Triage Category 1 (requires resuscitation – immediate treatment) to Triage Category 5 (non-urgent – treatment within 2 hours).

Which patient would be triaged into the urgent category? ›

The red triage category designates those patients who are likely to die if emergent treatment is delayed. Patients with a respiratory rate of > 30 per minute, altered perfusion, or decreased mental status are in need of immediate transport and stabilization.

What are the 3 categories of triage? ›

Level 1 triage occurs at the point of injury. Level 2 triage occurs at the scene (or nearby) by the most experienced medical provider. Level 3 triage is performed to determine evacuation priorities.

What are the levels of triage urgency? ›

Triage explained
  • Level 1 – Immediate: life threatening.
  • Level 2 – Emergency: could become life threatening.
  • Level 3 – Urgent: not life threatening.
  • Level 4 – Semi-urgent: not life threatening.
  • Level 5 – Non-urgent: needs treatment when time permits.

What are the 4 categories of triage? ›

The 4 conventional triage categories are:
  • Minor: Green Triage Tag Color. Victim with relatively minor injuries. ...
  • Delayed: Yellow Triage Tag Color. Victim's transport can be delayed. ...
  • Immediate: Red Triage Tag Color. Victim can be helped by immediate intervention and transport. ...
  • Expectant: Black Triage Tag Color.

What is triage Level 3 urgent? ›

Level 3 (urgent) includes patients who need quick attention but can wait as long as 30 minutes for assessment and treatment and includes patients with signs of infection, mild respiratory distress, or moderate pain. Levels 4 and 5 are considered “less urgent” and “non urgent,” respectively.

How do you determine triage category? ›

Red tag - immediate care is needed, life-threatening condition. Yellow tag - severe injuries or conditions exist that do require some immediate attention, but are not life-threatening. Green tag - attention due to injuries and conditions are required, but it does not need to be immediate; attention can wait.

What is the highest priority in triage? ›

Immediate or Priority 1 (red) evacuation by MEDEVAC if available or ambulance as they need advanced medical care at once or within one hour. These people are in critical condition and would die without immediate assistance.

Which patients get the highest priority during triage? ›

Symptoms are assessed and the triage staff takes a medical history. Those with the most critical injuries or symptoms, such as patients with multiple traumas or those unconscious or not breathing, are first priority. These patients are seen immediately.

What is an example of a semi urgent triage? ›

Level 4 | Semi-urgent

Someone with a medical condition that does not require an immediate response. Examples: Acute abdominal pain, thoracic pain, minor allergic reaction, etc.

What are examples of triage patients? ›

They are generally applied to patients who require immediate treatment or they will not survive. Examples include trauma victims, clients with chest pain, severe respiratory distress or cardiac arrest, limb amputation, acute neurological deficits.

Which color for triage would indicate that the patient requires urgent care? ›

The triage tags are color coded to indicate the priority and level of care. Red tags are first priority and considered immediate and critical. Yellow tags are second in priority which are delayed yet still urgent.

Who gets seen first in ER? ›

The ER cares for the sickest and most severely injured people first. If the nurse asks you to wait, let the nurse know if your symptoms or condition get worse. Once you are seen by the ER doctor, they may need to run more tests to determine your needs.

What is semi urgent criteria? ›

SEMI-URGENT: A result or finding, which can be unexpected or ambiguous, that does not pose an immediate health threat but has near-term severe health consequences if not acknowledged and/or treated.

What is level of urgency in nursing? ›

Level 2- EMERGENT, for example, someone involved in a major accident with severe life threatening injuries. Level 3- URGENT, for example, someone with pneumonia and difficulty breathing. Leve l 4-LESS URGENT, for example, someone with an earache or a minor cut requiring stitches.

What is a Category 1 triage? ›

Resuscitation (triage category 1) is the most urgent category. It is for conditions that are immediately life threatening-such as heart attack, severe burns or injuries resulting from a motor vehicle accident. Patients in this category should be seen within 2 minutes of presenting to the emergency department.

What is an example of a Level 5 triage? ›

There are 5 Triage Levels.

Level 3- URGENT, for example, someone with pneumonia and difficulty breathing. Leve l 4-LESS URGENT, for example, someone with an earache or a minor cut requiring stitches. Level 5- NON URGENT, for example, someone with minor symptoms or needing a prescription renewal.

What is the difference between urgent and emergent triage? ›

The 3-level systems divide patients into the groups “emergent” (cannot safely wait until a space in the clinical area becomes available), “urgent” (can safely wait a short amount of time until a space in the clinical area becomes available), and “non-urgent” (can safely wait a long time until a space in the clinical ...

What does semi urgent mean in triage? ›

SEMI-URGENT: A result or finding, which can be unexpected or ambiguous, that does not pose an immediate health threat but has near-term severe health consequences if not acknowledged and/or treated.

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