How would you rate June Bridals?
Top Positive Review
“My perfect dress”
LindaM.
2/22/23
Customer service was awesome. Any questions I had were answered promptly and honestly. In the shipping process they keep me updated all the way. So nice to have now a days. Dress was beautiful and fits perfect. Worth every penny. Nothing bad to say. Thank you so much, from Amarillo Tx.
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Top Critical Review
“Wish I'd seen these reviews”
KellyS.
2/12/24
Dress did not fit. "Return policy" was laughable, but decided to use their donate to Goodwill option to at least recoup some money. I followed their directions to the letter and nothing. Nada. No response. They aren't giving me a dime back, and I no longer even have the dress to give to someone else. Horrible. Unbelievable that they are allowed to keep stealing peoples money?
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Reviews (485)
February 12th, 2024
Dress did not fit. "Return policy" was laughable, but decided to use their donate to Goodwill option to at least recoup some money. I followed their directions to the letter and nothing. Nada. No response. They aren't giving me a dime back, and I no longer even have the dress to give to someone else. Horrible. Unbelievable that they are allowed to keep stealing peoples money?
Tip for consumers:
They are a total scam
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- Thank you
Helpful (1)
February 24th, 2024
The dress sizing was OK, but the shape was made to fit someone with the body of a 12-year-old boy. We received the dress on February 1st. We requested a return on February 15th. After waiting over a week for a response, they are finally telling us the return wasn't requested within their 14-day return period and that they'll do nothing for us. Horrible experience.
Products used:
None. It didn't fit and they refused to accept a return.
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March 12th, 2024
You do NOT get what is pictured. Don't waste your $$. I expected to get what was pictured. What i got was two unfinished pieces which i would have had to take to a seamstress to pay more $$ to get what was pictured. Return policy is contact within 14 days of receipt. I emailed for a week b4 i got a response on return. I can return it on my dime but they are deducting $65.00 for shipping even though I'm paying out of pocket to ship it back. Makes NO sense to me.
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NONE
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December 11th, 2023
Beware purchasing from June Bridals! As you can see in the side by side comparison I included below, the dress I recieved is not at all what I ordered. I initiated a return; no reply. I will update this review if that changes, but I'm not optimistic.
March 21st, 2024
I wish I had done more research. I've been trying for a week to return the dress and can't get any response. They say they must approve the return first and the return address and required return form are not listed anywhere on the website. Do not buy from them!
Tip for consumers:
Horrible customer service
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None
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February 22nd, 2023
Customer service was awesome. Any questions I had were answered promptly and honestly. In the shipping process they keep me updated all the way. So nice to have now a days. Dress was beautiful and fits perfect. Worth every penny. Nothing bad to say. Thank you so much, from Amarillo Tx.
Products used:
Wedding dress
December 26th, 2023
Dress came in, cheaply made and not flattering. Received email instructions to return for a refund. Did exactly as directed, spent $29 postage to China. Five months later, the dress was returned as undeliverable. No refund! No response to inquiry!
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February 2nd, 2022
I purchased a wedding dress on 28th Dec 2021. When it arrived it was of poor quality and the sizing was off. I could not fit my arms in it and the neck line was very high. Whilst the dress looked similar to the picture it is the sizing/quality and materials that were unsatisfactory. My many emails have gone without reply. I have contacted paypal and then the company offered a return envelope but it never arrived.
February 20th, 2024
"June Bridals" stole money from me. I canceled my order before they processed & shipped it and they never refunded my money & won't answer my emails. They are a fraudulent company. Do NOT buy from them.
October 20th, 2023
Verified purchase
Absolutely fell in Love with this Wedding Dress, the ONLY one I wanted. Received it and White instead of Nude Fabric was used. The dress is not offset just white on white and looks a mess. June Bridals remarks were that they use the material on hand! I wanted to return it and they said I would get 70% back less $40-$70 for shipping, even though I paid to have it Expedited. They don't care and will Never lose Money, Especially if it's their fault. Horrible Experience and 8 emails without resolve. I get married in 2 weeks and this company is Full of Bull$#*!.
Tip for consumers:
Do not shop at this company. The Customer Service # on the app is a bogus # …. It’s a Front and not even in the States. Takes No Responsibility for their mistakes and will definitely not lose Any Money Especially when they make the Error!!!!
Products used:
Nothing else besides my disgusting wedding dress made incorrectly.
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May 31st, 2023
I have submitted three request starting one day after receipt of dress and have yet to get a response or receive the form but they have 100% of my money. I will never and would strongly recommend no one orders on line from them. Poorest customer service and false return policy statements I have ever seen!
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April 18th, 2023
This dress has so much potential! The quality is excellent and detailing gorgeous. It's heavier on the bottom and the material is very soft and luxurious. I love all the embroidery and the buttons on the back. It is true to size and my seamstress informed me that any alterations that are needed will be easy to do. Although I decided on a more intricate gown for my wedding, I am keeping this dress for future purposes. The shipping was slightly delayed, but when I inquired about it arriving late, it was sent immediately. Great customer service! Thank you!
April 12th, 2023
Dress arrived in timely manner. Material was icky and bust inserts were pointy. Didn't love the way it fit, so emailed customer service to start return process. I have sent over 8 emails to date with absolutely no replies. So if you order from this knock off shop, keep your fingers crossed you like it. My advice is to look at a more reputable site such as Lulu's for your dress. 100% would not recommend.
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October 7th, 2023
Verified purchase
I purchased a dress as a wedding option that's turned into a nightmare of run around for months. The following is a response to an email that doesn't accept replies. Their merchandise is thin. There is ZERO customer service. Don't waste your money.
Hello David.
When this began I understood if I sent it back to you there would be a full refund however it would take a few months. A full refund is desired rather than donating the dress and receiving a partial refund. I also understood that there would be a deduction due to it being picked up from customs.
I spoke to the United States Postal Service this morning. I had all of the following information except for the data from September 14.
May 15,2023 - the package was mailed out
June 2,2023 - the package was in customs
August 1,2023 - the package was on hold
September 14,2023 - origin post is preparing shipment
It seems the dress was not picked up from customs. I in no way want the item returned to me. If it worked we wouldn't be communicating. How do I receive a refund for this dress?
Tip for consumers:
I don't want others to fall victim to this company using less than ethical practice.
Products used:
I wasn't able to use the dress.
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April 12th, 2022
I truly believe that all of the positives reviews were purchased by the company themselves. It is a China based company which they are notorious for doing. I purchased two dresses from them and the quality is what is expect from a bad Wal-Mart costume. Not something you want to wear on your wedding day. Does not refund you or accept returns even when they mark the front of your dress with blue pen. Customer service is awful. Offered $10 refund for a dress that cost $200 and I cannot use because they ruined it before shipping.
Tip for consumers:
SCAM SITE. DO NOT PURCHASE FROM THEM.
Products used:
Products are unusable for a wedding.
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July 20th, 2023
I was sent a dress that was different than what I ordered. Cust service rep said I had to pay to return it or accept a partial refund. Now they've gone dark. Buyer beware! Do not spend a dime with this company. Google their parent company Meledo Company Ltd and you'll get the whole story. Wish I'd did that due diligence up front.
Products used:
Wedding dress
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February 14th, 2022
I was very unhappy with the dresses that I ordered. I contacted and sent pictures and went a week with no reply. I ended up escalating the issue to PayPal. The company finally got back to me and offered 80% back less their shipping cost. Their return policy states a full refund including shipping for items not as represented. Buyer beware. Look elsewhere.
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September 6th, 2023
The dress was poorly made. Does not fit a normal body.
When trying to return after multiple emails, they suggested I donate it to Good Will where I can possible save the $70 cost of returning:
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Dress
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April 14th, 2023
I have sent several emails and opened 3 tickets to try and communicate with this company. I have no idea if I will get the dresses I ordered in time for my sons wedding. It's been 30 days on what was originally supposed to be a Rush order. BTW this review service forces you to rate at least one star to write a review. They didn't deserve the one star! Do not order from this company. I will be sharing my experience with everyone!
February 15th, 2022
Verified purchase
The only reason I gave it a one star is because a zero is not an option. This is the worst company I have ever dealt with. The dress they sent did not look like the picture and did not fit. I followed the return instructions, and after paying $44 for shipping, I sent the dress back. I sent the dress back in November. It's mid February and I have never heard anything from them. Communication stopped completely. I still have no refund. I would not recommend this company to anyone.
Tip for consumers:
Policy says full refund for returns. You pay a fortune to send it back and you are never going to see a refund
Products used:
I won’t use anything from this company ever again
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January 31st, 2023
Verified purchase
Received dress in good time but the neck and armpits were very small. As everyone else has stated, returning it to China is ridiculous. Only option is to sell or try to get partial refund. Never again will I buy from here and stay away from Kylieshe.com as well!
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August 11th, 2023
Verified purchase
Purchased a wedding dress for daughter in January. Received dress in early March. Dress did not fit so we wanted to return. That's when the first part of this scam business showed itself.
Return requires you to email your request to get approval and return info. At this time told we could only return via USPS, despite the fact that it came DHL. No returns via UPS or FedEx. Encouraged at this point to donate dress since return cost expensive. Returned via USPS to China. Tracked return and it arrived in Customs in about a month, then took 6 weeks to get to company.
Once there emailed about refund. Promised refund in May, numerous back and forth emails, no refund. Yesterday received email from June Bridal that they are now unable after 6 months to return funds. No dress and no money. Avoid doing business with June Bridal!
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None
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August 30th, 2023
Just as anyone would be, I was nervous to order my wedding dress site unseen and never having tried it on but something told me to take a chance on this one. I AM SO HAPPY THAT I DID! The dress fits beautifully (even a little big to be honest) and it is everything I wanted and more! Take the chance! It's totally worth it!
Products used:
Wedding dress
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March 6th, 2023
Verified purchase
While the dress itself was made very well and I feel accurate to what the picture showed, it simply did not fit me like I had hoped it would. So, I emailed the company to ask about returning it and never heard back from them. Needless to say, I am super disappointed because on their website it clearly says they allow returns within 14 days of receiving your item(s) (they have to "approve" the refund first before you can send it back) but it's already been nearly a week since I got my dress and I still haven't heard a word from them even after emailing another three times. So now I am stuck with the dress and am having to try to resell it. Super disappointed with my experience with June Bridals. A wedding is supposed to be a happy time for a bride and all this does is add unneeded stress! If it's too good to be true, it probably is...
Tip for consumers:
It says they accept returns but they DO NOT!
Products used:
The garment bag.
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February 11th, 2022
Once I received my dress, which did not fit, all communication with customer service halted. Their policy is that you have to contact them within 7 days and they have taken that and then some, absolutely no response. I would not recommend this site to my enemy.
Products used:
I bought a dress.
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