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First, double-check to make sure your Hum OBD (On-Board Diagnostics) Reader is plugged in. Also, make sure your Hum Speaker is charged. If you're still having trouble, contact Hum Customer Service at (800) 711-5800.
What should these customers do to activate Hum Verizon? ›On your mobile phone, turn Bluetooth® On. On the Hum Speaker, press and hold the green phone button for about five seconds, until the blue light begins to flash. In your phone's Bluetooth® settings, search for available devices. Select Hum from the search results on your phone, then select OK.
How do I activate my Hum device? ›Flip the Handsfree on/off switch on the Hum speaker to the On position. Open your phone's Bluetooth settings, and turn Bluetooth On. Press and hold the Phone button on the Hum speaker for about 5 seconds, until the blue lights starts to flash. Then select hum on your phone.
How do I reset my Hum device? ›To reset the Hum device, remove it from the OBD II port and wait one minute. Plug the device back in then turn the vehicle on to initiate a key-on event (driving is not required). While unplugged,check for physical damage such as bent pins inside the plug, openings in the casing, and signs of water damage.
What happens if you unplug Verizon hum? ›If you think your Hum OBD Reader has come unplugged, you can check the Hum App or portal to see if your driving history data has been recorded. If you forget, Hum will automatically notify you if your Hum OBD Reader has been unplugged for 10 days.
Can Humm be used without Verizon? ›Hum is only available via Verizon Wireless; Hum service operates on 4G LTE network only and requires data usage.
Is Verizon Hum a tracking device? ›Hum is a vehicle diagnostic and tracking system from Verizon Communications.
How much does Verizon Hum cost per month? ›The monthly subscription for Hum by Verizon is: Humx - $15/month with In-Vehicle Wi-Fi and Roadside Assistance included. Hum+ - $10/month. In-Vehicle Wi-Fi can be added for an additional $10/month.
Hum makes vehicle maintenance & repairs easy.
Hum lets you check your vehicle's diagnostics from your phone and detect problems before you hit the road. After detection, Hum provides Diagnostic Trouble Codes (DTC) and easy-to-understand descriptions so you can be on the same page as your mechanic.
It's easy to activate, change or replace your device on an existing line with My Verizon. Go to verizon.com and sign in to your My Verizon account. From your account overview, select Manage all devices. To continue changing a device on an existing line, select Activate your own device.
Do I need the hum app on my phone? ›However, we recommend keeping your phone with you because the Hum App provides access to most Hum features, including Pinpoint Roadside Assistance, Vehicle Diagnostics, and more.
Where does Verizon Hum plug in? ›The OBD-II port is usually located under the dashboard, beneath the steering wheel column (1 - 3 in the diagram below). If not located beneath the steering column, look for the port in the areas indicated by numbers 4 - 9. For additional info, check out these Hum FAQs.
Does Hum track your location? ›The Hum App uses your GPS location for Safety Score and the navigation features. To change how Hum uses your GPS location, you can remove the Hum Hardware from your vehicle or edit your smartphone's privacy settings.
What is the hum app on my phone? ›Hum by Verizon connects you to roadside help when you need it, gives you updates on your car's health, provides location services, hands-free access to your Verizon mobile number and much more. See all of the Hum features and sign up for Hum today.
What is a Hum device from Verizon? ›Verizon Hum consists of an ODB-II dongle, a Bluetooth-enabled speaker/control unit that clips to your car's sun visor, a USB charging cable for the speaker with a cigarette lighter adapter, and a companion Android and iOS smartphone app.
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