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This free Crew Member job description sample template can help you attract an innovative and experienced Crew Member to your company. We make the hiring process one step easier by giving you a template to simply post to our site. Make sure to add requirements, benefits, and perks specific to the role and your company.
Crew Member Job Summary
We are currently seeking a reliable new crew member for our rapidly growing fast-food restaurant. In this role, you will provide customer service, ensure food and drinks are served with a smile and see to the overall satisfaction of our customers. To succeed in this position, you will be courteous, friendly, and fast, with a positive attitude and strong work ethic. This position offers great incentives and opportunities for advancement for the right candidate.
Crew Member Duties and Responsibilities
- Greet customers upon arrival
- Inform customers of any specials or promotions running currently
- Answer any questions the customers might have
- Take orders with accuracy
- Repeat orders to customers to ensure they are correct
- Accept payment and accurately supply change, when needed
- Direct complaints and concerns to Manager
- Ensure food is delivered to the table hot and fresh
- Offer to refill drinks
- Check with customers to ensure their overall satisfaction
- Thank customers for their business, invite them to return
- Maintain a clean, sanitary, and organized dining room and service area
- Complete all side work at end of shift
- Ensure restrooms are clean and stocked
- Comply with all health and food safety regulations at all times
Crew Member Requirements and Qualifications
- High school diploma or equivalent required
- Must be able to pass a background check and drug test
- Some experience in the restaurant industry preferred
- Must have reliable transportation
- Availability during evenings and on weekends
- Able to learn computerized ordering system
- Fluent in English
- Basic math skills, ability to make change
- Friendly demeanor and a positive attitude
- Trustworthy and reliable
- Commitment to excellent customer service
- Able to handle working in a fast-paced environment
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